Giants Baseball & Softball Camps
Jack In The Box - ASSISTANT RESTAURANT MANAGER
Giants Baseball & Softball Camps, Cypress, California, United States, 90630
Overview
Jack In The Box - ASSISTANT RESTAURANT MANAGER Position Summary: Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Key Duties/Responsibilities
Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels; ensures systems for training employees on workstations are implemented and adhered to; identifies and develops internal candidates for management and Team Leader roles. Works with the restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately. Understands and utilizes JIB systems, processes, and tools; complies with all state and federal labor laws and regulations. External Service: Manages daily activities to achieve excellence in restaurant operations. Ensures guests receive an exceptional experience by training employees and holding the team accountable for consistently delivering excellent guest service and food quality. Monitors adherence to JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to improve the guest experience. Maintains visibility with guests; responds to guest concerns and complaints professionally and promptly; ensures a positive brand image through consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for guest service. Higher Profits: Partners with the Restaurant Manager to analyze restaurant operational and financial performance using management information tools; identifies trends and develops action plans for improvement. Uses data to drive business results and increases sales and profitability by executing the Service Profit Chain, while considering cost/benefit in financial decisions and protecting the JIB brand. Monitors costs and adherence to budget and restaurant goals. Qualifications
Education
High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience
Internal Promote: Minimum of 1+ years as a Shift Leader or 1 year as an Assistant Manager in a customer service environment; 100% certified in all workstations. External Recruit: Minimum of 3 years as an Assistant Manager with some P&L responsibility. Knowledge/Skills/Abilities
Must be at least 18 years old; complete Assistant Manager training classes; ServSafe certified. Must speak, read, and write English effectively; excellent interpersonal skills; basic math concepts; analytical ability; strong organizational and planning skills. Self-starter with initiative; working knowledge of PCs and software; must possess a valid driver’s license, insurance, and use personal vehicle for bank deposits and travel as required. Demonstrates integrity and ethical behavior. Physical Requirements
Ability to stand and walk approximately 85–95% of shift; lift and carry 10–65 lbs; move freely throughout the restaurant; operate restaurant equipment and drive a motor vehicle; operate a computer keyboard. Company Information
Reasonable Accommodation: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to perform the essential functions of the job. This position description should be applied accordingly. Note: Any applicant offered employment may be required to sign an agreement providing that most employment-related disputes are submitted to binding arbitration and forgo jury proceedings in court.
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Jack In The Box - ASSISTANT RESTAURANT MANAGER Position Summary: Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Key Duties/Responsibilities
Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels; ensures systems for training employees on workstations are implemented and adhered to; identifies and develops internal candidates for management and Team Leader roles. Works with the restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately. Understands and utilizes JIB systems, processes, and tools; complies with all state and federal labor laws and regulations. External Service: Manages daily activities to achieve excellence in restaurant operations. Ensures guests receive an exceptional experience by training employees and holding the team accountable for consistently delivering excellent guest service and food quality. Monitors adherence to JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to improve the guest experience. Maintains visibility with guests; responds to guest concerns and complaints professionally and promptly; ensures a positive brand image through consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for guest service. Higher Profits: Partners with the Restaurant Manager to analyze restaurant operational and financial performance using management information tools; identifies trends and develops action plans for improvement. Uses data to drive business results and increases sales and profitability by executing the Service Profit Chain, while considering cost/benefit in financial decisions and protecting the JIB brand. Monitors costs and adherence to budget and restaurant goals. Qualifications
Education
High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience
Internal Promote: Minimum of 1+ years as a Shift Leader or 1 year as an Assistant Manager in a customer service environment; 100% certified in all workstations. External Recruit: Minimum of 3 years as an Assistant Manager with some P&L responsibility. Knowledge/Skills/Abilities
Must be at least 18 years old; complete Assistant Manager training classes; ServSafe certified. Must speak, read, and write English effectively; excellent interpersonal skills; basic math concepts; analytical ability; strong organizational and planning skills. Self-starter with initiative; working knowledge of PCs and software; must possess a valid driver’s license, insurance, and use personal vehicle for bank deposits and travel as required. Demonstrates integrity and ethical behavior. Physical Requirements
Ability to stand and walk approximately 85–95% of shift; lift and carry 10–65 lbs; move freely throughout the restaurant; operate restaurant equipment and drive a motor vehicle; operate a computer keyboard. Company Information
Reasonable Accommodation: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to perform the essential functions of the job. This position description should be applied accordingly. Note: Any applicant offered employment may be required to sign an agreement providing that most employment-related disputes are submitted to binding arbitration and forgo jury proceedings in court.
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