Arch Telecom
Retail Store Manager MASPETH | Grand Ave
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Retail Store Manager MASPETH | Grand Ave
role at
Arch Telecom . Be among the first 25 applicants.
Arch Telecom’s Retail Store Manager (RSM) leads a Retail Team, bringing the brand to life, demonstrating our Core Values, and serving customers first. They create energy and excitement around our products and services in a fast‑paced, fun environment. The RSM builds meaningful connections with customers, uncovering their needs and educating them on device and service solutions.
What you’ll do
Help customers complete their shopping journey across online, Customer Care, and in‑store channels.
Explore individual needs and provide hands‑on demonstrations of the latest technology.
Ensure the store meets or exceeds sales goals, overseeing sales, inventory, and new store programs.
Sell personalized solutions beyond basic device and service plans, including accessories and IoT devices.
Maintain store presentation and operations at a high standard.
Digital tools proficiency
Show customers coverage advantages and help them choose plans that fit their lifestyle.
Explain how our services let customers live unlimited, stay connected, and go further.
Demonstrate troubleshooting, device and account inspection, and review processes.
Training and collaboration Complete in‑store experience trainings, new skills and processes, system knowledge, and reference resources.
Build relationships with employees across channels, owning the customer experience and resolving issues.
Identify and handoff small business leads.
Develop strong peer relationships and accountability for company success.
Provide first‑class customer experience while enjoying a good time.
The Ideal Candidate
Leadership skills.
Competitive drive and confidence in a fast‑paced sales environment.
Willingness to lead your team while serving customers and resolving issues.
Operational, financial and performance management effectiveness.
Amazing communication skills with team and customers.
Prior wireless sales experience.
Benefits
Employee Stock Ownership Program (ESOP)
Competitive salary and bonus earnings.
Automatic raises upon reaching milestones.
Career advancement opportunities.
Cultural care and excellence.
Health benefits for full‑time employees.
Requirements
Minimum age 18 years.
Wireless sales experience.
High school degree or GED.
Ability to stand for long periods.
Ability to lift objects up to 25 lbs.
Reliable transportation.
Full‑time (45 hours) availability.
Diversity & Inclusion.
Arch Telecom values a diverse workforce that reflects the communities we serve. We welcome everyone to our team.
Apply Now: https://www.archtelecom.net
Inquiries: recruiting@archtelecom.net
#J-18808-Ljbffr
Retail Store Manager MASPETH | Grand Ave
role at
Arch Telecom . Be among the first 25 applicants.
Arch Telecom’s Retail Store Manager (RSM) leads a Retail Team, bringing the brand to life, demonstrating our Core Values, and serving customers first. They create energy and excitement around our products and services in a fast‑paced, fun environment. The RSM builds meaningful connections with customers, uncovering their needs and educating them on device and service solutions.
What you’ll do
Help customers complete their shopping journey across online, Customer Care, and in‑store channels.
Explore individual needs and provide hands‑on demonstrations of the latest technology.
Ensure the store meets or exceeds sales goals, overseeing sales, inventory, and new store programs.
Sell personalized solutions beyond basic device and service plans, including accessories and IoT devices.
Maintain store presentation and operations at a high standard.
Digital tools proficiency
Show customers coverage advantages and help them choose plans that fit their lifestyle.
Explain how our services let customers live unlimited, stay connected, and go further.
Demonstrate troubleshooting, device and account inspection, and review processes.
Training and collaboration Complete in‑store experience trainings, new skills and processes, system knowledge, and reference resources.
Build relationships with employees across channels, owning the customer experience and resolving issues.
Identify and handoff small business leads.
Develop strong peer relationships and accountability for company success.
Provide first‑class customer experience while enjoying a good time.
The Ideal Candidate
Leadership skills.
Competitive drive and confidence in a fast‑paced sales environment.
Willingness to lead your team while serving customers and resolving issues.
Operational, financial and performance management effectiveness.
Amazing communication skills with team and customers.
Prior wireless sales experience.
Benefits
Employee Stock Ownership Program (ESOP)
Competitive salary and bonus earnings.
Automatic raises upon reaching milestones.
Career advancement opportunities.
Cultural care and excellence.
Health benefits for full‑time employees.
Requirements
Minimum age 18 years.
Wireless sales experience.
High school degree or GED.
Ability to stand for long periods.
Ability to lift objects up to 25 lbs.
Reliable transportation.
Full‑time (45 hours) availability.
Diversity & Inclusion.
Arch Telecom values a diverse workforce that reflects the communities we serve. We welcome everyone to our team.
Apply Now: https://www.archtelecom.net
Inquiries: recruiting@archtelecom.net
#J-18808-Ljbffr