Saint Alphonsus
Referral Coordinator General Surgery
Saint Alphonsus Health System is seeking a dynamic, detail‑oriented Referral Coordinator to join the General Surgery team in Boise, ID.
Summary As a Referral Coordinator, you will specialize in the coordination of all aspects of specialty referrals, both incoming and outgoing, including eligibility verification and maintenance for outpatient clinic patients. You will obtain and maintain accurate client information and verify with appropriate agencies, report data and statistics, and ensure compliance with all governing/internal policies.
Employment Type Full Time
Shift Day Shift; Monday – Thursday 7:30 AM – 4:00 PM, Friday 7:00 AM – 11:30 AM
Position Details This Full‑Time position supports a team of five General Surgery providers. The clinic location is 1072 N Liberty St Ste 300, Boise, ID 83704.
Skills, Knowledge, Education and Experience
High school diploma or equivalent; Associate degree preferred
1 year of healthcare referral experience required; 3 years preferred
Essential Functions
Process and approve referrals according to network and practice policies.
Obtain and verify documentation, eligibility, benefits, and insurance requirements.
Track and update referrals in the EMR system, ensuring accuracy and timely completion.
Communicate with providers, patients, and insurance companies to resolve issues and gather missing information.
Compile and send medical data to specialists and schedule diagnostic tests if needed.
Ensure compliance with HIPAA and organizational standards.
Maintain accurate patient records and update charts with specialist consults.
Educate patients on referral details and expectations.
Serve as liaison and internal consultant for staff; train new Referral Coordinators.
Perform additional administrative tasks, including appointment reminders and backup coverage.
Benefits Competitive compensation, full benefits package, and opportunities for growth throughout Saint Alphonsus Health System and Trinity Health.
EEO Statement Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce inclusive work environment where everyone is treated with fairness, dignity and respect. We are equal‑opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Commitment to Equality Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Summary As a Referral Coordinator, you will specialize in the coordination of all aspects of specialty referrals, both incoming and outgoing, including eligibility verification and maintenance for outpatient clinic patients. You will obtain and maintain accurate client information and verify with appropriate agencies, report data and statistics, and ensure compliance with all governing/internal policies.
Employment Type Full Time
Shift Day Shift; Monday – Thursday 7:30 AM – 4:00 PM, Friday 7:00 AM – 11:30 AM
Position Details This Full‑Time position supports a team of five General Surgery providers. The clinic location is 1072 N Liberty St Ste 300, Boise, ID 83704.
Skills, Knowledge, Education and Experience
High school diploma or equivalent; Associate degree preferred
1 year of healthcare referral experience required; 3 years preferred
Essential Functions
Process and approve referrals according to network and practice policies.
Obtain and verify documentation, eligibility, benefits, and insurance requirements.
Track and update referrals in the EMR system, ensuring accuracy and timely completion.
Communicate with providers, patients, and insurance companies to resolve issues and gather missing information.
Compile and send medical data to specialists and schedule diagnostic tests if needed.
Ensure compliance with HIPAA and organizational standards.
Maintain accurate patient records and update charts with specialist consults.
Educate patients on referral details and expectations.
Serve as liaison and internal consultant for staff; train new Referral Coordinators.
Perform additional administrative tasks, including appointment reminders and backup coverage.
Benefits Competitive compensation, full benefits package, and opportunities for growth throughout Saint Alphonsus Health System and Trinity Health.
EEO Statement Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce inclusive work environment where everyone is treated with fairness, dignity and respect. We are equal‑opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Commitment to Equality Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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