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Trinity Health

Referral Coordinator General Surgery

Trinity Health, Boise, Idaho, United States, 83708

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Employment Type:

Full time

Shift:

Day Shift

Description At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

We are looking for a dynamic and detail‑oriented

Referral Coordinator

to join our

General Surgery

team in

Boise, ID .

As a Referral Coordinator, you will be responsible for serving as a specialist in the coordination of all aspects of specialty referrals; both incoming and outgoing, eligibility verification, and maintenance for outpatient clinic patients. You will obtain and maintain accurate client information and verify with appropriate agencies. You will also report accurate data and statistics for referrals as needed. Referral Coordinators ensure that processes in each work queue are completed accurately and efficiently in compliance with all governing/internal policies.

Position Details This

Full‑Time

position will support the team of 5 General Surgery providers in Boise, ID. This position will work

Monday – Thursday

with hours of 7:30 AM – 4:00 PM and

Fridays

from 7:00 AM – 11:30 AM. Primary responsibilities will be ensuring that all referrals, authorizations, medical clearances, etc. are obtained for each patient in a timely fashion. The General Surgery Clinic in Boise is located at 1072 N Liberty St Ste 300, Boise, ID 83704.

Skills, Knowledge, Education and Experience

High school diploma or equivalent, Associate degree preferred

1 year of healthcare related referral experience required, 3 years preferred

Essential Functions

Process and approve referrals

according to network and practice policies.

Obtain and verify documentation , eligibility, benefits, and insurance requirements.

Track and update referrals

in the EMR system, ensuring accuracy and timely completion.

Communicate with providers, patients, and insurance companies

to resolve issues and gather missing information.

Compile and send medical data

to specialists; schedule diagnostic tests if needed.

Ensure compliance

with HIPAA and organizational standards.

Maintain accurate patient records

and update charts with specialist consults.

Educate patients

on referral details and expectations.

Serve as liaison and internal consultant

for staff; train new Referral Coordinators.

Perform additional administrative tasks , including appointment reminders and backup coverage.

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!

Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.

Connect with Saint Alphonsus on LinkedIn, Facebook, Instagram, YouTube, and Twitter.

Saint Alphonsus and Trinity Health Equality Statement Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. They are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our commitment to diversity and inclusion includes training and education, recruitment, retention, and development, commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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