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California Department of Health Care Services

RECOVERY ANALYST (HYBRID OPTION)

California Department of Health Care Services, California, Missouri, United States, 65018

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RECOVERY ANALYST (HYBRID OPTION)

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California Department of Health Care Services

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California Department of Health Care Services provided pay range This range is provided by California Department of Health Care Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Job Description And Duties

Why Join DHCS? The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role The role of a Recovery Analyst is to recover funds on behalf of Medi‑Cal (California’s Medicaid program) for members who were involved in personal injury actions, such as auto accidents, slip and falls, and premises liability. Under the supervision of the Supervisor I, the Recovery Analyst is responsible for maintaining an on-going caseload and recovering funds owed to Medi‑Cal. The Third Party Liability and Recovery Division’s Personal Injury Branch is looking for one or more motivated Recovery Analysts to join our Personal Injury team!

Have questions and/or need assistance? Contact recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

You will find additional information about the job in the

Duty Statement .

Working Conditions Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Please note: This position is located in West Sacramento, which is in Yolo County. Please ensure you have chosen Yolo County as a place you are willing to accept employment on your CalCareer profile.

Our campus-style office offers FREE parking, and is near the freeway, a shopping center, and several dining options.

Minimum Requirements

ANALYST I

ANALYST II

Additional Documents

Job Application Package Checklist

Duty Statement

Position Details Job Code #:

JC-503742

Position #(s):

805-255-5157-XXX

Working Title:

RECOVERY ANALYST (HYBRID OPTION)

Classification:

ANALYST I

Salary ranges:

$3,861.00 - $4,839.00 A

$4,181.00 - $5,233.00 B

$5,014.00 - $6,276.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Shall Consider ANALYST II

Salary ranges:

$6,031.00 - $7,547.00 A

# of Positions:

Multiple

Work Location:

Yolo County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all. DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.

Special Requirements Simple Application Steps:

Review the education and experience minimum qualifications (MQ’s) of the Analyst I or Analyst II. See the Minimum Requirements section above.

Complete the supplemental application and the state application by clicking “Apply Now” above. See below for detailed application instructions.

Submit your application package with all required documents, which include the supplemental application.

Once you have applied, take the Analyst I Exam or Analyst II Exam.

Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

1/19/2026

Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages:

Department of Health Care Services

Attn: Certification Technician JC-503742

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages:

Department of Health Care Services

Drop-Off

Certification Technician JC-503742

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

Monday to Friday (excluding holidays)

08:00 AM - 04:00 PM

Required Application Package Documents

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

Resume is optional. It may be included, but is not required.

Supplemental Application - Refer to the Supplemental Application Requirement Section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

Knowledge of Microsoft (MS) Office Suite, particularly MS Excel.

Knowledge of the Medi‑Cal Program, insurance claims, and/or medical billing or records.

Strong analytical and organizational skills with keen attention to detail, particularly large sets of data.

Strong time management and multitasking skills.

Strong written and oral communication skills.

Comfortable speaking live with stakeholders via telephone or other means of communication.

Ability to work independently or as part of a collaborative team.

Innovative thinker.

Experience reviewing and interpreting procedures, policies, statutes, regulations, and/or legal documents.

Accounting, data reconciliation, and/or fiscal forecasting experience.

Positive attitude with an eagerness to learn.

Excellent customer service skills.

Excellent attendance and punctuality.

Supplemental Application Requirement Section

Tell us about your education, experience, and skills that prepared you specifically for this analyst position with the Department of Health Care Services, Personal Injury Branch. What qualifications or attributes do you possess that will best help you succeed in this role?

Describe a situation where you had to clearly communicate complex information to a customer or team member. How did you ensure they understood, and what steps did you take to keep the interaction positive and professional.

Your response must be no more than two (2) single-spaced pages, typewritten in Arial 12 pt. font.

You must indicate your full name and job control number in the upper right-hand corner.

The use of artificial intelligence (AI) to answer the questions are not allowed. Any answer that uses AI may be disqualified from consideration.

Benefits DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

Continuous and ongoing training

Diversity, Equity, and Inclusion program activities

Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

Medical, including health, dental, and vision insurance.

Paid Holidays and vacation/leave

Defined retirement program

Savings Plus Program (401(k), 457)

Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary.

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.

Contact Information Hiring Unit Contact: Kim Swofford

(916) 938-4882

Kim.Swofford@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact EEO Officer

(916) 440-7370

civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework and Salary Information Telework:

This position is currently eligible for telework up to three days per week and is required to report in person a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 840 Stillwater Road, West Sacramento, CA 95605.

Salary:

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Additional Information Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

All information on the Employment Application (STD 678) must be completed. Applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Resumes or other documents may not be substituted for the Employment Application (STD 678).

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at recruit@dhcs.ca.gov. For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or calcareer@calhr.ca.gov.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Seniority level Entry level

Employment type Full-time

Job function Business Development and Sales

Industries

Government Administration

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