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Bethany House Services, Inc.

Volunteer Coordinator

Bethany House Services, Inc., Cincinnati, Ohio, United States, 45208

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Job Details Job Location : Reading Road - Cincinnati, OH 45237

Position Type : Full Time

Education Level : 2 Year Degree

Salary Range : $22.00 - $24.00 Hourly

Job Title : Volunteer Coordinator (Amazing People Wrangler for Bethany House Services)

Location : Bond Hill (Cincinnati, OH)

Pay : $22.00 to $24.00 per hour + benefits

Summary Hey there, people-person extraordinaire. Bethany House Services (BHS) is on the hunt for a dynamic Volunteer Coordinator who can design an award-winning volunteer program from the ground up, recruit and inspire volunteers, and partner across teams to turn good intentions into great outcomes. Reporting to the CRO, you’ll build, train, and lead a volunteer army that makes a real difference—one event, one check-in, one smile at a time.

What you’ll do

Build, grow, and own BHS’s volunteer program:

Create policies, procedures, and key program metrics that shine

Collaborate with all BHS departments to identify opportunities for volunteer engagement

Partner with HR to draft and publish guidelines, best practices, and procedures

Recruit, train, and manage volunteers:

Maintain a healthy pipeline for ongoing needs, one-time gigs, and special events

Gather volunteer skills, availability, and goals; match to the right opportunities

Host onboarding and training that makes volunteers feel confident and valued

Partner and grow relationships:

Cultivate corporate volunteer opportunities (on-site and off-site) and work with the Chief Development Officer to convert volunteers into donors

Represent BHS with warmth and professionalism to external partners and communities

Administration that actually works

Keep up-to-date records, applications, and data metrics

Manage volunteer sign-in/sign-out logs and ensure complete personnel files

Lead volunteer recognition events that celebrate impact

Compliance and documentation

Ensure accurate records for all volunteer opportunities (descriptions, etc.)

Oversee background checks in alignment with policy

Team player with a growth mindset

Respect confidentiality; contribute to a positive, inclusive team culture

Participate in trainings, supervision, and team meetings; share ideas openly

Who you are (the ideal candidate)

Education and Experience

Bachelor’s degree or equivalent experience

2+ years of volunteer management experience

Skills that wow us

Stellar verbal and written communication

Unmatched organizational skills and attention to detail

Proven ability to build and manage relationships

Strong leadership with the ability to motivate others

Proficiency with Microsoft Office Suite or equivalent, Raiser’s Edge or other CRM

Personal traits that fit BHS

Positive, proactive, and people-focused

Calm, composed under pressure, and good with crisis-friendly problem solving

Comfortable working across diverse teams and communities

Enjoys planning events, recognizing volunteers, and celebrating impact

Physical & Environmental Requirements

The role involves desk work, walking, and some light physical activity related to events

Ability to operate in an office setting and at community and residential sites

Extended computer use; occasional weekend/evening event support may be required

What we offer

A mission-driven, supportive work culture with room to lead and innovate

Flexible scheduling options and a chance to grow with the organization

Opportunities to build meaningful corporate partnerships and community impact

Compensation and Benefits

This is a full-time gig, Monday-Friday, Weekends as needed for events

Comprehensive benefits package, including health, dental, retirement options, and PTO

Employee perks: volunteer appreciation events, team-building activities, and a culture that celebrates impact

Qualifications

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