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TEKsystems

Field Support Technician

TEKsystems, Jackson, Mississippi, United States, 39200

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Field Support Technician – TEKsystems Join to apply for the Field Support Technician role at TEKsystems

FMOL (Franciscan Missionaries of Our Lady) – headquartered in Baton Rouge, LA – serves patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing, and integrated information systems. FMOL’s St. Dominic Hospital in Jackson, MS is looking for two motivated Field Support Technicians to join their new off‑site desktop team that specifically supports St. Dominic’s clinic locations. The team will conduct proactive rounding at each clinic, quickly addressing IT needs and minimizing the need for users to submit tickets.

Responsibilities

Perform on‑site rounding at off‑site clinic locations to proactively identify and resolve IT issues.

Provide immediate troubleshooting for hardware, software, printers, and Office 365.

Create helpdesk tickets when issues cannot be resolved on the spot.

Introduce yourself as an IT Technician and maintain a high‑level customer‑service experience.

Deploy Windows 10, manage Active Directory, and maintain SCCM imaging processes.

Qualifications

Highly skilled in customer service with prior IT hardware and software experience.

Intermediate competency in Desktop troubleshooting, Windows 10, Office 365, Active Directory, and ticketing systems.

A+ certification or equivalent is desired.

Job Details

Position: Contract Field Support Technician

Location: Jackson, MS

Seniority Level: Mid‑Senior level

Employment Type: Contract

Job Function: Information Technology

Application Deadline: January 14, 2026

Pay & Benefits $14.00 – $23.00 per hour.

Benefits (subject to eligibility):

Medical, dental & vision

Critical Illness, Accident, and Hospital coverage

401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, vacation or sick leave)

Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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