Con Ed
Instructor, The Learning Center Central Operations Training
Con Ed, New York, New York, us, 10261
Instructor, The Learning Center Central Operations Training
Job Info
Job Identification 5348
Job Category Support
Posting Date 01/07/2026, 01:18 PM
Locations The Learning Center
Apply Before 02/08/2026, 04:55 AM
Job Schedule Full time
Job Shift Regular
Job Sub Function Training & Development
Job Family Learning and Inclusion
Minimum Salary $80,000.00
Maximum Salary $130,000.00
About Us Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
Job Description Come join us at Con Edison as an Instructor where you'll play a key role in shaping a skilled, motivated workforce. In this role, you'll design and deliver impactful training programs that drive technical excellence, safety, productivity, and customer focus. You'll lead the development of digital learning tools, create engaging curriculum and materials, and evaluate trainee performance for critical qualifications. As a trusted advisor, you'll collaborate with business partners and participate in technical committees to ensure our training stays ahead of industry standards.
Responsibilities Core Responsibilities
Ensure all assigned courses have current learning objectives, course outlines, instructor guides, student manuals, training aids, tests, media, and centralized document control.
Supervise and conduct training for employees, contractors, and customers in the skills required to perform their jobs.
Coordinate with field personnel to align training with operations, including active participation in Training Effectiveness Committees (TECs), field visits, and special projects.
Update and maintain eTrain and Learning Management System (LMS) records.
Evaluate student performance for training, testing, position placement, title changes, and advancement.
Maintain inventory of materials required to conduct training.
Participate in the development of Digital Learning Tools, for example eBook, eLearning, Micro Learning, videos, VR and AR.
Stay informed of operating incidents, accidents, procedures, lessons learned, and related issues, and communicate applicable information to training staff and students.
Maintain housekeeping for assigned rooms and areas and ensure compliance requirements are met, as assigned, for example fire extinguisher inspections and TLCs Hazardous Energy Control Procedure.
Participate in cross-functional teams and industry groups to stay current on changes in training, technical disciplines, and regulatory requirements.
Act as a subject matter expert in the development and administration of testing when needed.
Ensure fair and accurate scoring of tests using manual processes and following corporate procedures and maintain confidentiality of test results and recommendations.
Qualifications Required Education/Experience
Bachelor's Degree and 2 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities.
Associate's Degree and 4 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities.
High School Diploma/GED and 5 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities.
Relevant Work Experience
Have at least 2 years of relevant work experience in Central Operations, including Substation Operations, Construction, Steam Operations, or Facilities, required.
Demonstrate excellent oral and written communications skills, required.
Demonstrate strong presentation and facilitation skills, required.
Demonstrate high energy level, flexibility and the ability to handle multiple tasks and assignments while working under tight deadlines, required.
Demonstrate strong organizational, administrative, decision making and interpersonal skills with attention to detail and a solid teamwork orientation, required.
Maintain a professional demeanor and have the ability to deal with all levels of management, regulatory agencies, union personnel and customers, required.
Have hands-on experience with computer software programs, including Microsoft Office products, required.
Demonstrate ability to incorporate new and innovative technology to enhance processes, required.
Be familiar with curriculum development or instructional design, preferred.
Have experience with eTrain and TLC Portal, preferred.
Licenses and Certifications
Driver's License Required
Physical Demands
Ability to push, pull, and lift up to 40 pounds
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Possess manual dexterity and the ability to use hands for the duration of the workday
Ability to stoop, bend, reach, and kneel throughout the workdayStand to use/operate office equipment for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel within Company service territory, as needed.
EQUAL OPPORTUNITY EMPLOYER EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
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Job Identification 5348
Job Category Support
Posting Date 01/07/2026, 01:18 PM
Locations The Learning Center
Apply Before 02/08/2026, 04:55 AM
Job Schedule Full time
Job Shift Regular
Job Sub Function Training & Development
Job Family Learning and Inclusion
Minimum Salary $80,000.00
Maximum Salary $130,000.00
About Us Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Health Savings Accounts
Health Care and Dependent Care Flexible Spending Accounts
401(k) with robust matching
Employee Stock Purchase Plan with a generous matching contribution
State of the art Employee Assistance Program
Generous paid time off plus paid holidays
Family support: emergency backup child, & elder care assistance
Social responsibility and volunteer opportunities
Employee discount program
Culture of growth and learning: career development; tuition reimbursement; recognition program
Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
Job Description Come join us at Con Edison as an Instructor where you'll play a key role in shaping a skilled, motivated workforce. In this role, you'll design and deliver impactful training programs that drive technical excellence, safety, productivity, and customer focus. You'll lead the development of digital learning tools, create engaging curriculum and materials, and evaluate trainee performance for critical qualifications. As a trusted advisor, you'll collaborate with business partners and participate in technical committees to ensure our training stays ahead of industry standards.
Responsibilities Core Responsibilities
Ensure all assigned courses have current learning objectives, course outlines, instructor guides, student manuals, training aids, tests, media, and centralized document control.
Supervise and conduct training for employees, contractors, and customers in the skills required to perform their jobs.
Coordinate with field personnel to align training with operations, including active participation in Training Effectiveness Committees (TECs), field visits, and special projects.
Update and maintain eTrain and Learning Management System (LMS) records.
Evaluate student performance for training, testing, position placement, title changes, and advancement.
Maintain inventory of materials required to conduct training.
Participate in the development of Digital Learning Tools, for example eBook, eLearning, Micro Learning, videos, VR and AR.
Stay informed of operating incidents, accidents, procedures, lessons learned, and related issues, and communicate applicable information to training staff and students.
Maintain housekeeping for assigned rooms and areas and ensure compliance requirements are met, as assigned, for example fire extinguisher inspections and TLCs Hazardous Energy Control Procedure.
Participate in cross-functional teams and industry groups to stay current on changes in training, technical disciplines, and regulatory requirements.
Act as a subject matter expert in the development and administration of testing when needed.
Ensure fair and accurate scoring of tests using manual processes and following corporate procedures and maintain confidentiality of test results and recommendations.
Qualifications Required Education/Experience
Bachelor's Degree and 2 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities.
Associate's Degree and 4 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities.
High School Diploma/GED and 5 years of relevant work experience in one or more areas of Central Operations including Substation Operations, Construction, Steam Operations and/or Facilities.
Relevant Work Experience
Have at least 2 years of relevant work experience in Central Operations, including Substation Operations, Construction, Steam Operations, or Facilities, required.
Demonstrate excellent oral and written communications skills, required.
Demonstrate strong presentation and facilitation skills, required.
Demonstrate high energy level, flexibility and the ability to handle multiple tasks and assignments while working under tight deadlines, required.
Demonstrate strong organizational, administrative, decision making and interpersonal skills with attention to detail and a solid teamwork orientation, required.
Maintain a professional demeanor and have the ability to deal with all levels of management, regulatory agencies, union personnel and customers, required.
Have hands-on experience with computer software programs, including Microsoft Office products, required.
Demonstrate ability to incorporate new and innovative technology to enhance processes, required.
Be familiar with curriculum development or instructional design, preferred.
Have experience with eTrain and TLC Portal, preferred.
Licenses and Certifications
Driver's License Required
Physical Demands
Ability to push, pull, and lift up to 40 pounds
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Possess manual dexterity and the ability to use hands for the duration of the workday
Ability to stoop, bend, reach, and kneel throughout the workdayStand to use/operate office equipment for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel within Company service territory, as needed.
EQUAL OPPORTUNITY EMPLOYER EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
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