Hornblower Corp
580 Water St SW, Washington, DC 20024, USA •
City Cruises Washington DC, 580 Water St SW, Washington, District Of Columbia, United States of America
Job Description
Posted Wednesday, January 7, 2026 at 8:00 AM Hornblower Group
is a global leader in experiencesand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiencesas well asferry andtransportation services.Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com. Position Summary: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. Duties and Responsibilities: Provide exceptional hosp itality to guests and coworkers as prescribed in our RESPECT service system. Greet guests and serve foo d and beverages in a timely fashion. Accurately take orders and enter them into the point-of-sale system (Toast) Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at the scheduled time. Maintain uniform and personal grooming in compliance with appearance standards. Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High school diploma or equivalent required One (1) year experience in high volume restaurant preferred . Energetic and enthusiastic personality essential Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation – actively looking for ways to help others. Basic computer skills are required . Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs . Will be required to be available for work on all major holidays. Must meet minimum state age requirements. The
RESPECT
Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts
RESPECT
at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations. 580 Water St SW, Washington, DC 20024, USA, City Cruises Washington DC, 580 Water St SW, Washington, District Of Columbia, United States of America
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Posted Wednesday, January 7, 2026 at 8:00 AM Hornblower Group
is a global leader in experiencesand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiencesas well asferry andtransportation services.Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com. Position Summary: The successful Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. Duties and Responsibilities: Provide exceptional hosp itality to guests and coworkers as prescribed in our RESPECT service system. Greet guests and serve foo d and beverages in a timely fashion. Accurately take orders and enter them into the point-of-sale system (Toast) Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of the guest. Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture. Accurately collect payment from guests for on-board purchases Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest. Be prepared to begin work at the scheduled time. Maintain uniform and personal grooming in compliance with appearance standards. Assist with the warm and efficient greeting and seating of guests when they arrive. Additional job duties as assigned. Requirements & Qualifications: High school diploma or equivalent required One (1) year experience in high volume restaurant preferred . Energetic and enthusiastic personality essential Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation – actively looking for ways to help others. Basic computer skills are required . Will work for extended periods without sitting. Required to lift furniture and other heavy items such as dishes up and down stairs . Will be required to be available for work on all major holidays. Must meet minimum state age requirements. The
RESPECT
Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts
RESPECT
at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations. 580 Water St SW, Washington, DC 20024, USA, City Cruises Washington DC, 580 Water St SW, Washington, District Of Columbia, United States of America
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