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CGS Federal (Contact Government Services)

Senior Help Desk Tech II — ITIL & End-User Support

CGS Federal (Contact Government Services), Austin, Texas, us, 78716

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A government contractor in Austin, TX is seeking a Senior Help Desk Technician to provide Level 1 & 2 support for users, including senior management and legal staff. The ideal candidate will possess strong technical skills and the ability to facilitate training for end users. This role values collaboration and offers a comprehensive benefits package including health, dental, and retirement plans. Candidates with ITIL Foundations certification and DOD clearance will have an advantage. Join this team to contribute to meaningful government innovation. #J-18808-Ljbffr