Ohio
Ohio Department of Public Safety - Ohio State Highway Patrol
Report In Location
- 1970 W Broad Street, Columbus 43223 Hours Worked:
7:30am to 4:30pm; Hours May Vary THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK Perks of Working for the Ohio Department of Public Safety Multiple pay increases over the first years of service! Free Parking! Free Gym Access & Walking Path! Daycare On-site! Cafeteria On-site! What You'll Do As A Customer Service Assistant 2 with Central Records Respond to internal & external customers requesting copies of records, investigations, results, information, etc. in accordance with Ohio Public Records Law & all applicable Ohio Department of Public Safety (ODPS) & Ohio State Highway Patrol (OSHP) policies & procedures. Utilize computer program &/or software to redact personal &/or confidential information within requested documents & audio &/or video recordings. Process transactions that require decisions to be made in accordance with applicable laws, rules, policies & procedures & involves collection of money for transactions handled. Receive application for a cash report & associated fees for copies of crash reports, complete pay-ins, assign controlling number & attach accompanying payment. Assist in processing of invoices for public record requests, OSHP traffic crash reports & other various crash reports in accordance with Ohio Public Records Law, ORC & all applicable ODPS & OSHP policies & procedures. Click here to see full position description Minimum Qualifications
9 mos. trg. or 9 mos. exp. in office practices & procedures; 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people; 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing; 9 mos. trg. or 9 mos. exp. in operation of personal computer. Or equivalent of Minimum Qualifications for Employment noted above. Helpful Tips for Applying:
Be detailed when describing your current/previous work duties . The more the better!! Don\'t just write "see attached resume". Tailor your application for each position you apply for.
You should clearly describe how you meet the minimum qualifications outlined in this job posting. Respond to all questions asked.
If you do not have the education/training/experience that is being asked, select either "No" or "N/A". Job Skills
- Customer Service
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- 1970 W Broad Street, Columbus 43223 Hours Worked:
7:30am to 4:30pm; Hours May Vary THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK Perks of Working for the Ohio Department of Public Safety Multiple pay increases over the first years of service! Free Parking! Free Gym Access & Walking Path! Daycare On-site! Cafeteria On-site! What You'll Do As A Customer Service Assistant 2 with Central Records Respond to internal & external customers requesting copies of records, investigations, results, information, etc. in accordance with Ohio Public Records Law & all applicable Ohio Department of Public Safety (ODPS) & Ohio State Highway Patrol (OSHP) policies & procedures. Utilize computer program &/or software to redact personal &/or confidential information within requested documents & audio &/or video recordings. Process transactions that require decisions to be made in accordance with applicable laws, rules, policies & procedures & involves collection of money for transactions handled. Receive application for a cash report & associated fees for copies of crash reports, complete pay-ins, assign controlling number & attach accompanying payment. Assist in processing of invoices for public record requests, OSHP traffic crash reports & other various crash reports in accordance with Ohio Public Records Law, ORC & all applicable ODPS & OSHP policies & procedures. Click here to see full position description Minimum Qualifications
9 mos. trg. or 9 mos. exp. in office practices & procedures; 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people; 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing; 9 mos. trg. or 9 mos. exp. in operation of personal computer. Or equivalent of Minimum Qualifications for Employment noted above. Helpful Tips for Applying:
Be detailed when describing your current/previous work duties . The more the better!! Don\'t just write "see attached resume". Tailor your application for each position you apply for.
You should clearly describe how you meet the minimum qualifications outlined in this job posting. Respond to all questions asked.
If you do not have the education/training/experience that is being asked, select either "No" or "N/A". Job Skills
- Customer Service
#J-18808-Ljbffr