Bronson Healthcare
Practice Support Assistant (Clinic Receptionist) - Full Time - Bronson Family Me
Bronson Healthcare, Bronson, Illinois, United States
Practice Support Assistant (Clinic Receptionist) - Full Time - Bronson Family Medicine - S. Bailey Ave., South Haven, MI
Bronson Healthcare is hiring a Practice Support Assistant (Clinic Receptionist) for our Bronson South Haven clinic. The role involves answering phones, greeting patients, scheduling appointments, patient check‑in, and managing clinic paperwork. The position is full‑time (40 hours per week) and requires physical activity such as walking, standing, stooping, and occasional light lifting.
High school diploma or GED and 3‑6 months of related experience required.
Previous experience working with medical insurance preferred.
Proficient keyboarding, computer skills, accurate filing, and excellent customer service.
Experience with hospital‑based programs (Medic/Misys/Tiger or other practice management systems) preferred.
Strong organizational, alphabetical filing, and task‑prioritization skills.
Excellent math, verbal, and written communication skills.
Ability to maintain confidentiality of sensitive medical information.
Maintenance of a clean unit environment with prompt equipment maintenance reporting.
Register patients/customers and confirm demographics and insurance information.
Complete required fields in the practice management system.
Determine patient co‑payments using electronic insurance verification and collect payments.
Enter charges/payments into the MISYS/Tiger system (or equivalent).
Prepare encounter form(s) for charge entry using correct ICD‑9 and CPT codes.
Schedule and coordinate patient appointments, tests, and referrals.
Answer telephones, take messages, route callers, and provide consistent service.
Maintain patient medical records per current standards.
Obtain patient authorization for transfer of private health information.
Perform basic office duties: sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms.
Compose, format, type, and proofread correspondence, reports, and documents.
Provide basic composition of letters and reports.
Maintain accountability for special projects as assigned.
Engage in continuous study to maintain competence and complete required training and education.
Ensure accurate and timely documentation of activities.
Treat patients, families, visitors, customers, and employees with kindness, respect, teamwork, and integrity.
Demonstrate knowledge of safety and infection control policies.
Maintain provider schedules, including appointments, cancellations, reschedules, and add‑on appointments.
Print physician daily schedules.
Run reports from MISYS/Tiger (e.g., charge summary, missing ticket).
Prepare deposit checks and verify deposit accuracy.
Perform duties assigned by the physician or practice manager/office supervisor.
Maintain unsupervised access to unit medication rooms for stocking and/or retrieving supplies.
Practice Centralized Services : Additional duties may include demographic and insurance entry for all clinical patients, reviewing accounts for inaccuracies, and communicating with office staff to ensure accurate registration for new or returning patients.
Shift : First Shift Time Type : Full time Scheduled Weekly Hours : 40 Cost Center : 7792 Bronson Family Medicine - S. Bailey Ave (BSH)
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High school diploma or GED and 3‑6 months of related experience required.
Previous experience working with medical insurance preferred.
Proficient keyboarding, computer skills, accurate filing, and excellent customer service.
Experience with hospital‑based programs (Medic/Misys/Tiger or other practice management systems) preferred.
Strong organizational, alphabetical filing, and task‑prioritization skills.
Excellent math, verbal, and written communication skills.
Ability to maintain confidentiality of sensitive medical information.
Maintenance of a clean unit environment with prompt equipment maintenance reporting.
Register patients/customers and confirm demographics and insurance information.
Complete required fields in the practice management system.
Determine patient co‑payments using electronic insurance verification and collect payments.
Enter charges/payments into the MISYS/Tiger system (or equivalent).
Prepare encounter form(s) for charge entry using correct ICD‑9 and CPT codes.
Schedule and coordinate patient appointments, tests, and referrals.
Answer telephones, take messages, route callers, and provide consistent service.
Maintain patient medical records per current standards.
Obtain patient authorization for transfer of private health information.
Perform basic office duties: sorting/distributing mail, copying, filing, faxing, ordering supplies, and completing forms.
Compose, format, type, and proofread correspondence, reports, and documents.
Provide basic composition of letters and reports.
Maintain accountability for special projects as assigned.
Engage in continuous study to maintain competence and complete required training and education.
Ensure accurate and timely documentation of activities.
Treat patients, families, visitors, customers, and employees with kindness, respect, teamwork, and integrity.
Demonstrate knowledge of safety and infection control policies.
Maintain provider schedules, including appointments, cancellations, reschedules, and add‑on appointments.
Print physician daily schedules.
Run reports from MISYS/Tiger (e.g., charge summary, missing ticket).
Prepare deposit checks and verify deposit accuracy.
Perform duties assigned by the physician or practice manager/office supervisor.
Maintain unsupervised access to unit medication rooms for stocking and/or retrieving supplies.
Practice Centralized Services : Additional duties may include demographic and insurance entry for all clinical patients, reviewing accounts for inaccuracies, and communicating with office staff to ensure accurate registration for new or returning patients.
Shift : First Shift Time Type : Full time Scheduled Weekly Hours : 40 Cost Center : 7792 Bronson Family Medicine - S. Bailey Ave (BSH)
#J-18808-Ljbffr