Logo
Baptist Health System

Patient Service Representative

Baptist Health System, San Antonio, Texas, United States, 78208

Save Job

About the Role Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community.

Benefits

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee assistance program, employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Responsibilities

Greeting patients entering the physician practice

Answering office phones, making and confirming appointments, and rescheduling when necessary

Checking in patients and collecting accurate demographics, entering data into the electronic system, and verifying insurance

Assisting in checking out patients and helping with referral processing and scheduling

Collecting co‑pays and posting charges

Charge entry and patient balance processing

Distributing information to patients regarding office policies, procedures, and practice details

Explaining and enrolling patients in the patient portal

Sign‑On Bonus $500 Sign On Bonus

Education High school diploma or GED required. Completion of a medical office assistant program preferred.

Certification Preference for healthcare management/administration certification.

Experience Two years of customer service experience, preferably in a medical office setting.

Seniority Level Associate

Employment Type Full‑time

Job Function Health Care Provider

Industries Hospitals and Health Care and Medical Practices

EEO Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Note Eligibility for benefits may vary by location and is determined by employment status. Tenet participates in the E‑Verify program. Additional information: http://www.uscis.gov/e-verify.

#J-18808-Ljbffr