National Fitness Partners
Overnight Customer Service Representative
National Fitness Partners, Fairview Park, Ohio, United States
Overnight Customer Service Representative
National Fitness Partners
Full-Time: Starting at $13 per hour.
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Schedule: 10pm-6am Monday-Thursday
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Our Core Values
We Are Accountable – Self-starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
Provide a clean, sanitized, and safe club environment.
Benefits
Growth Opportunities: over 90% of our management team started as an entry-level team member.
Competitive pay and hourly increases.
Shift-differential pay for select shifts.
PTO for all employees.
401K Retirement Fund (Employer match up to 4%!).
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short-Term Disability 100% Company Paid!
Employee Assistance Program.
Free employee Black Card Membership.
#J-18808-Ljbffr
Full-Time: Starting at $13 per hour.
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Schedule: 10pm-6am Monday-Thursday
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Our Core Values
We Are Accountable – Self-starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
Provide a clean, sanitized, and safe club environment.
Benefits
Growth Opportunities: over 90% of our management team started as an entry-level team member.
Competitive pay and hourly increases.
Shift-differential pay for select shifts.
PTO for all employees.
401K Retirement Fund (Employer match up to 4%!).
Health Insurance Options including Health, Dental, Vision, family life insurance, and more.
Basic Life Insurance & Short-Term Disability 100% Company Paid!
Employee Assistance Program.
Free employee Black Card Membership.
#J-18808-Ljbffr