Rio Mambo
Shift Coordinator/Banquet Captain-Rio Mambo
Rio Mambo, Fort Worth, Texas, United States, 76102
Job Category:
Hourly Team Member
Requisition Number:
SHIFT004704
Posted : January 6, 2026
Part-Time
Locations Showing 1 location
RM Fort Worth, TX 6004 6125 SW Loop 820 Suite 110 Fort Worth, TX 76132, USA
Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!
At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!
Why XRG? Here's a Taste of What We Offer:
Competitive pay:
Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
Flexibility:
Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well‑being.
Career Growth Opportunities:
We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
Unique Culture:
Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
Team Member Dining Discounts:
Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
Employee Referral Program:
Share the joy of being part of the XRG team with others.
Financial Well-Being:
Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
Partner Perks:
Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Sick Time:
Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
Health Insurance:
Take care of your well‑being with comprehensive health insurance for our full‑time team members.
Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!
PURPOSE
A Shift Coordinator is an hourly, non‑exempt position responsible for assisting the management team in all aspects of shift management. Completion of the Shift Coordinator Program is a requirement prior to starting the Shift Coordinator training.
DUTIES & RESPONSIBILITIES
Performs all duties as outlined in the Shift Coordinator certification program
Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards
Communicates daily work goals to team from leadership
Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings
Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner
Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management
Follows all POS comp procedures and cash handling procedures-May never discount their own checks
Assist leadership with coordinating and scheduling interviews for hourly team members
Must follow manager appearance standards when performing Shift Coordinator duties
Demonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managers
Directs, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklists
Follow all procedures and policies to ensure the safety of all employees and guests
Assist managers with promotional roll‑outs and training
Preparing and sorting documents for data entry
Entering invoices into database software and checking to ensure the accuracy of the data has been inputted
Tracking, reviewing, and submitting invoices
Resolving discrepancies in information and obtaining further information for incomplete documents
Assists and/or completes additional tasks as assigned.
QUALIFICATIONS & SKILLS
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
18+ years of age
Possession of or the ability to possess all state‑required work cards
Minimum of one (2) years related experience
Familiarity with Opentable
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full‑service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This job description is a summary of duties, which you as a Shift Coordinator are expected to perform in your normal course of work. It is by no means an all‑inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Hourly Team Member
Requisition Number:
SHIFT004704
Posted : January 6, 2026
Part-Time
Locations Showing 1 location
RM Fort Worth, TX 6004 6125 SW Loop 820 Suite 110 Fort Worth, TX 76132, USA
Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!
At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!
Why XRG? Here's a Taste of What We Offer:
Competitive pay:
Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
Flexibility:
Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well‑being.
Career Growth Opportunities:
We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
Unique Culture:
Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
Team Member Dining Discounts:
Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
Employee Referral Program:
Share the joy of being part of the XRG team with others.
Financial Well-Being:
Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
Partner Perks:
Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Sick Time:
Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
Health Insurance:
Take care of your well‑being with comprehensive health insurance for our full‑time team members.
Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!
PURPOSE
A Shift Coordinator is an hourly, non‑exempt position responsible for assisting the management team in all aspects of shift management. Completion of the Shift Coordinator Program is a requirement prior to starting the Shift Coordinator training.
DUTIES & RESPONSIBILITIES
Performs all duties as outlined in the Shift Coordinator certification program
Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards
Communicates daily work goals to team from leadership
Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings
Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner
Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management
Follows all POS comp procedures and cash handling procedures-May never discount their own checks
Assist leadership with coordinating and scheduling interviews for hourly team members
Must follow manager appearance standards when performing Shift Coordinator duties
Demonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managers
Directs, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklists
Follow all procedures and policies to ensure the safety of all employees and guests
Assist managers with promotional roll‑outs and training
Preparing and sorting documents for data entry
Entering invoices into database software and checking to ensure the accuracy of the data has been inputted
Tracking, reviewing, and submitting invoices
Resolving discrepancies in information and obtaining further information for incomplete documents
Assists and/or completes additional tasks as assigned.
QUALIFICATIONS & SKILLS
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
18+ years of age
Possession of or the ability to possess all state‑required work cards
Minimum of one (2) years related experience
Familiarity with Opentable
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full‑service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This job description is a summary of duties, which you as a Shift Coordinator are expected to perform in your normal course of work. It is by no means an all‑inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr