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Riverside Medical Group.

Referral Coordinator Imaging

Riverside Medical Group., Newport News, Virginia, United States, 23600

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Referral Coordinator Imaging page is loaded## Referral Coordinator Imaginglocations:

Riverside Diagnostic and Breast Imaging Center - Oyster Point - Newport News, Virginiatime type:

Part timeposted on:

Posted Todayjob requisition id:

2025-031200Newport News, Virginia**Overview**

Works under the supervision of the Registration Manager. Primarily responsible for the scheduling of patient appointments within Imaging Services, scheduling tests at appropriate facilities, coordinating completion for insurance mandated referrals and authorizations in a timely manner prior to the date of service, updating patient chart records with necessary referral information, flagging and faxing appropriate medical records, contacting patients via telephone and communicating appointment preparation details.

**What you will do*** Increase appointment utilization by monitoring department schedules daily. Create additional appointment slots to increase department productivity and communicate appointment changes with patients.* Provides scheduling services accurately and in the prescribed manner, coordinating multiple procedures with varying departments. Obtains and documents accurate patient demographics, appropriate test, and reason for the test, as well as any other pertinent information specific to the task being scheduled.* Completes pre-registration and insurance verification accurately following all existing policies and procedures. Works daily queues to ensure patient automations are complete prior to check-in according to patient group/modality assigned.* Contributes to overall department Time of Service collections. Financial reports indicate team member is effective in communicating patient balance and collecting payments due.* Processes physician and patient requests for tests and referrals in a timely manner. Responds appropriately and timely to patient calls.**Qualifications**

**Education*** High School Diploma or GED, (Required)* Associates Degree, (Preferred)**Experience*** 3-4 years Business office experience (Preferred)* 1 year Scheduling experience specific to Imaging Services/Registration (Preferred)**Licenses and Certifications*** Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) (Preferred)To learn more about being a team member with Riverside Health System visit us at .If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. #J-18808-Ljbffr