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Hyatt Hotels Corporation

Banquets Captain

Hyatt Hotels Corporation, Thompson Ridge, New York, United States

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Close Inclusive Collection Job Postings Notification Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.

A Banquet Captain is responsible for overseeing the execution of banquet events, ensuring service standards and guest expectations are met. They manage the flow of food and beverage service, coordinate with kitchen and service teams, and address guest needs in real-time. The role involves direct supervision of banquet staff, event setup, and post-event breakdown.

Qualifications

Proven work experience in banquet or catering management

Knowledge of various types of banquet setups and service styles

Outstanding leadership, organizational and time management skills

Excellent communication skills to effectively deal with clients and staff

Beverage experience is a plus to assist with Banquet Bar functions

Ability to remain calm and composed under pressure

Able to work on feet for long periods

Understanding of health and safety regulations

High school diploma or equivalent; bachelor’s degree in hospitality or related field is a plus

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