Best Buy
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Geek Squad Agent (Retail Store)
role at
Best Buy .
Base pay range $15.00/hr - $20.57/hr
What You’ll Do
Provide positive, timely service to customers during the check‑in and checkout process.
Understand technology issues by asking questions, listening, taking detailed notes, and providing accurate time estimates for next steps.
Help customers set up new devices and advise on whether to repair or replace old devices.
Monitor service queues and provide accurate status updates to customers.
Maintain knowledge and skillsets through certified training courses.
Clearly communicate and partner with fellow agents.
Basic Qualifications
3 months of experience working in retail or customer service.
Ability to work a flexible schedule, including holidays, nights and weekends.
Preferred Qualifications
Passion for technology and desire to solve problems.
Ability to adapt and learn new skills in a fast‑paced industry.
What’s In It For You We offer generous benefits that address your total well‑being and provide support as you need it, especially during key moments in your life.
Our Benefits Include
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well‑being
Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
#J-18808-Ljbffr
Geek Squad Agent (Retail Store)
role at
Best Buy .
Base pay range $15.00/hr - $20.57/hr
What You’ll Do
Provide positive, timely service to customers during the check‑in and checkout process.
Understand technology issues by asking questions, listening, taking detailed notes, and providing accurate time estimates for next steps.
Help customers set up new devices and advise on whether to repair or replace old devices.
Monitor service queues and provide accurate status updates to customers.
Maintain knowledge and skillsets through certified training courses.
Clearly communicate and partner with fellow agents.
Basic Qualifications
3 months of experience working in retail or customer service.
Ability to work a flexible schedule, including holidays, nights and weekends.
Preferred Qualifications
Passion for technology and desire to solve problems.
Ability to adapt and learn new skills in a fast‑paced industry.
What’s In It For You We offer generous benefits that address your total well‑being and provide support as you need it, especially during key moments in your life.
Our Benefits Include
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well‑being
Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
#J-18808-Ljbffr