Memorial Hermann Health System
Patient Safety Specialist
Memorial Hermann Health System, Houston, Texas, United States, 77246
Job Summary
The Patient Safety Specialist will coordinate the patient safety programs within a hospital. The role will work collaboratively with other enterprise, regional, and hospital patient safety specialists. The specialist will identify methods for reducing medical/health care errors and other factors that contribute to unintended adverse outcomes. They will facilitate safety assessments and coordinate the activities of the patient safety committees, educate physicians, nurses, and other practitioners on the system-based causes for medical error, and communicate literature-based ideas regarding effective patient safety strategies to others within the hospital. The specialist assists in developing and implementing patient safety improvement projects in conjunction with physicians, directors, and clinical staff, supports the collection, analysis, and reporting of patient safety and financial data related to cost containment, performance improvement, and patient safety, and promotes interdisciplinary collaboration, teamwork, and service excellence.
Responsibilities
Conduct the investigation, summary reporting, data analysis, response planning, implementation, and follow-up of all events of harm root cause analyses within a hospital.
Conduct periodic Common Cause Analyses of individual and system failure mode data within a hospital.
Educate and coach hospital staff in conducting Apparent Cause Analyses on precursor and potentially near‑miss events.
Coordinate comprehensive hospital data collection pertaining to patient safety to meet national, state, regional, and internal measures.
Direct activities to meet Joint Commission National Patient Safety Goals, including education, monitoring, updating, and policy and procedure compliance.
Coordinate the Patient Safety Climate survey within a hospital.
Contribute to short‑term and long‑term robust process improvement projects to continuously improve patient safety.
Facilitate and further develop safety coaches within the hospital.
Educate and reinforce hospital staff in the Breakthroughs in Patient Safety and high‑reliability behavioral expectations.
Conduct Failure Modes and Effects Analyses on patient safety processes.
Collect accurate data pertaining to patient safety indicators and hospital‑acquired condition measures.
Share best practices to enable system‑wide learning.
Collaborate with enterprise quality and patient safety programs to share knowledge leading to better outcomes.
Ensure safe care to patients, staff, and visitors; adhere to all Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department‑based goals that contribute to organizational success; serve as preceptor, mentor, and resource to less experienced staff.
Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences, and model Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
Other duties as assigned.
Minimum Qualifications & Experience
Education: Bachelor’s degree or above in nursing, pharmacy, or a related healthcare area.
Licenses/Certifications: CPHRM, CPHQ, and/or CPSO Certification preferred.
Experience: Five (5) years in a healthcare setting, with at least two years in quality, risk, patient safety activities, or a clinical role (e.g., LVN, RN, Radiology Technologist, Respiratory Technologist, PT, OT, PTA, etc.).
Leadership capabilities.
Effective written, verbal, and presentation skills.
Proficiency in event analysis methodologies.
Knowledge of high‑reliability methodology.
Experience in healthcare/clinical education.
Job Details
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Management and Manufacturing.
Industry: Hospitals and Health Care.
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Responsibilities
Conduct the investigation, summary reporting, data analysis, response planning, implementation, and follow-up of all events of harm root cause analyses within a hospital.
Conduct periodic Common Cause Analyses of individual and system failure mode data within a hospital.
Educate and coach hospital staff in conducting Apparent Cause Analyses on precursor and potentially near‑miss events.
Coordinate comprehensive hospital data collection pertaining to patient safety to meet national, state, regional, and internal measures.
Direct activities to meet Joint Commission National Patient Safety Goals, including education, monitoring, updating, and policy and procedure compliance.
Coordinate the Patient Safety Climate survey within a hospital.
Contribute to short‑term and long‑term robust process improvement projects to continuously improve patient safety.
Facilitate and further develop safety coaches within the hospital.
Educate and reinforce hospital staff in the Breakthroughs in Patient Safety and high‑reliability behavioral expectations.
Conduct Failure Modes and Effects Analyses on patient safety processes.
Collect accurate data pertaining to patient safety indicators and hospital‑acquired condition measures.
Share best practices to enable system‑wide learning.
Collaborate with enterprise quality and patient safety programs to share knowledge leading to better outcomes.
Ensure safe care to patients, staff, and visitors; adhere to all Memorial Hermann policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department‑based goals that contribute to organizational success; serve as preceptor, mentor, and resource to less experienced staff.
Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences, and model Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
Other duties as assigned.
Minimum Qualifications & Experience
Education: Bachelor’s degree or above in nursing, pharmacy, or a related healthcare area.
Licenses/Certifications: CPHRM, CPHQ, and/or CPSO Certification preferred.
Experience: Five (5) years in a healthcare setting, with at least two years in quality, risk, patient safety activities, or a clinical role (e.g., LVN, RN, Radiology Technologist, Respiratory Technologist, PT, OT, PTA, etc.).
Leadership capabilities.
Effective written, verbal, and presentation skills.
Proficiency in event analysis methodologies.
Knowledge of high‑reliability methodology.
Experience in healthcare/clinical education.
Job Details
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Management and Manufacturing.
Industry: Hospitals and Health Care.
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