Cash Depot
Cash Operations Technician - Des Moines IA
Cash Depot, Des Moines, Iowa, United States, 50319
Cash Operations Technician – Des Moines, IA – Cash Depot
Responsible for the cash operations of ATM and AirVac machines along with first line maintenance responsibilities.
Hours:
4–10 hour shifts (Monday, Tuesday, Thursday, and Friday).
Essential Job Duties / Responsibilities
Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic first line maintenance functions such as clearing jams, rebooting machines, replenishing receipt paper, running diagnostics, software updates, and escalating issues to tech support.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks assigned by supervisor or applicable Cash Depot staff.
Communicate inventory and support requests to complete scheduled tasks accurately and timely.
Perform administrative paperwork accurately and timely.
Maintain important department metric standards in efficiency, safety, first‑time‑fix rate, and other metrics important to Cash Depot and our customers.
Assist other technicians and help train or perform ride‑along training as needed.
Follow all security procedures and policies.
Other Job Duties / Expectations
Maintain a professional image, both person and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and air products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job‑related duties as assigned.
Flexible work schedule that could include a 4‑ or 5‑day work week.
Work independently with minimal supervision.
Requirements / Qualifications
High School Degree or GED.
Valid driver’s license, clean driving record, and ability to be insured through Cash Depot’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with the position.
Experience in trouble‑shooting or electromechanical work.
Ability to follow the expectations set forth in the Field Service Handbook.
Excellent communication skills, written and verbal, with internal and external contacts.
Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough, and a problem‑solver.
Ability to adapt to change in the workplace or assignment of duties.
Physical Requirements The physical demands described here are representative of those that must be met by team members to successfully perform the essential functions of the field technician position. Activities include lifting and carrying weights ranging from 50 lbs. to over 300 lbs. with lifting equipment, as well as frequent walking, standing, bending, and climbing as part of the job. All physical requirements have been explained above.
Work Environment This is a full‑time, traveling position that involves operating in a van and traveling to customer locations (approximately 50% of the shift). Exposure to weather conditions and operating at customer sites is common. Team members use lifting equipment, hand tools, iPads, and cell phones.
Ada Reasonable Accommodation Statement Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Contact the Human Resources Department if you ever need an accommodation.
Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr
Hours:
4–10 hour shifts (Monday, Tuesday, Thursday, and Friday).
Essential Job Duties / Responsibilities
Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic first line maintenance functions such as clearing jams, rebooting machines, replenishing receipt paper, running diagnostics, software updates, and escalating issues to tech support.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks assigned by supervisor or applicable Cash Depot staff.
Communicate inventory and support requests to complete scheduled tasks accurately and timely.
Perform administrative paperwork accurately and timely.
Maintain important department metric standards in efficiency, safety, first‑time‑fix rate, and other metrics important to Cash Depot and our customers.
Assist other technicians and help train or perform ride‑along training as needed.
Follow all security procedures and policies.
Other Job Duties / Expectations
Maintain a professional image, both person and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and air products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job‑related duties as assigned.
Flexible work schedule that could include a 4‑ or 5‑day work week.
Work independently with minimal supervision.
Requirements / Qualifications
High School Degree or GED.
Valid driver’s license, clean driving record, and ability to be insured through Cash Depot’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with the position.
Experience in trouble‑shooting or electromechanical work.
Ability to follow the expectations set forth in the Field Service Handbook.
Excellent communication skills, written and verbal, with internal and external contacts.
Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough, and a problem‑solver.
Ability to adapt to change in the workplace or assignment of duties.
Physical Requirements The physical demands described here are representative of those that must be met by team members to successfully perform the essential functions of the field technician position. Activities include lifting and carrying weights ranging from 50 lbs. to over 300 lbs. with lifting equipment, as well as frequent walking, standing, bending, and climbing as part of the job. All physical requirements have been explained above.
Work Environment This is a full‑time, traveling position that involves operating in a van and traveling to customer locations (approximately 50% of the shift). Exposure to weather conditions and operating at customer sites is common. Team members use lifting equipment, hand tools, iPads, and cell phones.
Ada Reasonable Accommodation Statement Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Contact the Human Resources Department if you ever need an accommodation.
Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr