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National Fitness Partners

PT Customer Service Representative

National Fitness Partners, Easton, Maryland, United States, 21601

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PT Customer Service Representative

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National Fitness Partners

Part‑time: Starting at $15.00 per hour. Hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.

At National Fitness Partners, we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.

Our Values

We are accountable – self‑starthers who pursue excellence.

We are driven – problem solvers who deliver results.

We are passionate – positive energy with a real desire to help others.

We are ambitious – always learning and growing toward success.

Benefits

Growth opportunities – over 90% of our management team started as entry‑level team members.

Competitive hourly pay with increases as described.

Shift‑differentiate pay for select shifts.

PTO for all employees.

Employee Assistance Program.

Free employee Black Card Membership.

Responsibilities

Answer phones in a friendly manner using information script.

Greet members, sign up and tour new members, and log amenities.

Respond to member questions and concerns in a timely and professional manner.

Process beverage or merchandise purchases through the point of sale system.

Promote our unique fitness instruction classes (PE@PF) to active members and new members.

Provide a clean, sanitized and safe club environment.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Wellness and Fitness Services (Industry)

Referrals increase your chances of interviewing at National Fitness Partners by 2x.

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