Walgreens
Pharmacy Customer Service Associate – Walgreens
Pay Range: $16.00/hr – $18.00/hr
Responsibilities
Provide a distinctive and delightful customer experience.
Greet customers and patients, offering assistance with products and services.
Resolve customer issues and answer questions to ensure a positive experience.
Register sales on assigned cash register, collect cash and distribute change, and process voids, returns, rain checks, refunds, and exchanges.
Recommend items for sale to customers, including trade‑ups and companion items.
Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
Apply state and federal regulations when assisting the pharmacist under direct supervision.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
Fill prescriptions by retrieving, counting, pouring pharmaceutical drugs, verifying medication, and checking for possible interactions.
Report prescription errors immediately to the pharmacist on duty.
Assist with performing pharmacy clerical duties, including manual claims processing for third‑party prescription services.
Support Pharmacy Department inventory management activities (ordering, unpacking, checking, storing pharmaceuticals, and filing warehouse claims).
Ensure compliance with laws regarding regulated products such as alcoholic beverages and tobacco.
Conduct promotional and seasonal displays, resets, and resections as directed.
Assist with food items segregation, stock rotation, and product placement.
Use store equipment and systems as required and maintain a safe, neat, and orderly store condition.
Provide customer service in the photo area (passport, poster, and creative machine).
Monitor and fulfill pickup orders (Picture Care Plus), delivering orders to customers arriving at the store.
Comply with all company policies and procedures; maintain respectful relationships with coworkers.
Basic Qualifications
Fluent in reading, writing, and speaking English (except in Puerto Rico).
Willingness to work a flexible schedule, including evenings and weekends.
Preferred Qualifications
Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurate prescription filling (counting, measuring, weighing).
Strong computer skills.
Knowledge of store inventory control.
PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
Benefits are available to all eligible employees. For a full overview, visit jobs.walgreens.com/benefits.
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Responsibilities
Provide a distinctive and delightful customer experience.
Greet customers and patients, offering assistance with products and services.
Resolve customer issues and answer questions to ensure a positive experience.
Register sales on assigned cash register, collect cash and distribute change, and process voids, returns, rain checks, refunds, and exchanges.
Recommend items for sale to customers, including trade‑ups and companion items.
Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
Apply state and federal regulations when assisting the pharmacist under direct supervision.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
Fill prescriptions by retrieving, counting, pouring pharmaceutical drugs, verifying medication, and checking for possible interactions.
Report prescription errors immediately to the pharmacist on duty.
Assist with performing pharmacy clerical duties, including manual claims processing for third‑party prescription services.
Support Pharmacy Department inventory management activities (ordering, unpacking, checking, storing pharmaceuticals, and filing warehouse claims).
Ensure compliance with laws regarding regulated products such as alcoholic beverages and tobacco.
Conduct promotional and seasonal displays, resets, and resections as directed.
Assist with food items segregation, stock rotation, and product placement.
Use store equipment and systems as required and maintain a safe, neat, and orderly store condition.
Provide customer service in the photo area (passport, poster, and creative machine).
Monitor and fulfill pickup orders (Picture Care Plus), delivering orders to customers arriving at the store.
Comply with all company policies and procedures; maintain respectful relationships with coworkers.
Basic Qualifications
Fluent in reading, writing, and speaking English (except in Puerto Rico).
Willingness to work a flexible schedule, including evenings and weekends.
Preferred Qualifications
Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurate prescription filling (counting, measuring, weighing).
Strong computer skills.
Knowledge of store inventory control.
PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
Benefits are available to all eligible employees. For a full overview, visit jobs.walgreens.com/benefits.
#J-18808-Ljbffr