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FirstService Residential

Front Desk Associate (Part Time)

FirstService Residential, Atlanta, Georgia, United States, 30383

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Front Desk Associate (Part Time) Company:

FirstService Residential

Job Overview The Front Desk Associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, developing meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently and without direct supervision, providing quality service to our customers.

Your Responsibilities

Greeting and directing residents, guests, and invitees

Monitoring and controlling access to the building

Handling deliveries and packages

Standing, greeting, and engaging residents; checking guests and service providers in/out

Monitoring the fire alarm emergency response system

Resolving and following up on all complaints/issues

Maintaining daily records and formsFollowing safety procedures and striving to maintain a safe work environment

Other duties as needed

Skills & Qualifications

Critical thinking, problem solving, judgment, and decision‑making abilities

Ability to maintain positivity and diplomacy in a fast‑paced environment

Excellent organization, motivation, and interpersonal skills

Excellent customer service skills

Ability to communicate and provide guidance

Ability to read, analyze, and interpret technical procedures, leases, and/or regulations

Physical Requirements

Ability to work under usual office conditions

Ability to work at a personal computer and on the phone for extended periods

Must be able to stand, sit, walk, and occasionally climb

Incumbent must be on call at all times and able to work extended and flexible hours, including weekends

Physical demands include the ability to lift up to 50 lbs

Ability to detect auditory and/or visual emergency alarms

What We Offer As a part‑time non‑exempt associate, you will be eligible for full supplemental benefits, including your choice of dental and vision.

Compensation:

$19.00 per hour, paid bi‑weekly

Schedule:

Friday, Saturday, & Sunday (11 PM‑7 AM)

Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Other

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