FirstService Residential
Front Desk Associate (Part Time)
FirstService Residential, Nashville, Tennessee, United States, 37247
The Front Desk Associate is the face of our service at the properties we support. These associates consistently interact with residents and guests, developing meaningful relationships that enhance the quality of our work. Most work independently and without direct supervision, providing quality service to our customers.
Responsibilities
Greeting and directing residents, guests, and invitees
Monitoring and controlling access to the building
Handling deliveries and packages
Stands, greets, and engages residents; checks guests and service providers in/out
Monitoring the fire alarm emergency response system
Resolving and following up on all complaints/issues
Maintaining daily records and forms
Follows safety procedures and strives to maintain a safe work environment
Other duties as needed.
Skills & Qualifications
Critical thinking, problem solving, judgement and decision‑making abilities are necessary.
Ability to maintain positivity and diplomacy in a fast‑paced environment.
Excellent organization, motivation and interpersonal skills.
Excellent customer service skills.
Ability to communicate and provide guidance.
Ability to read, analyze and interpret technical procedures, leases and/or regulations.
Physical Requirements
Ability to work under usual office conditions.
Ability to work at a personal computer as well as be on the phone for extended periods of time.
Must be able to stand, sit, walk and occasionally climb.
The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
Physical demands include ability to lift up to 50 lbs.
Ability to detect auditory and/or visual emergency alarms.
What We Offer As a part‑time non‑exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.
Compensation $19.00 – $21.00 per hour, paid bi‑weekly.
Schedule Friday & Saturday (11 PM–7 AM).
Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or re‑assign schedules, duties and responsibilities to this job at any time.
Seniority Level Entry level
Employment Type Part‑time
Job Function Other
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Responsibilities
Greeting and directing residents, guests, and invitees
Monitoring and controlling access to the building
Handling deliveries and packages
Stands, greets, and engages residents; checks guests and service providers in/out
Monitoring the fire alarm emergency response system
Resolving and following up on all complaints/issues
Maintaining daily records and forms
Follows safety procedures and strives to maintain a safe work environment
Other duties as needed.
Skills & Qualifications
Critical thinking, problem solving, judgement and decision‑making abilities are necessary.
Ability to maintain positivity and diplomacy in a fast‑paced environment.
Excellent organization, motivation and interpersonal skills.
Excellent customer service skills.
Ability to communicate and provide guidance.
Ability to read, analyze and interpret technical procedures, leases and/or regulations.
Physical Requirements
Ability to work under usual office conditions.
Ability to work at a personal computer as well as be on the phone for extended periods of time.
Must be able to stand, sit, walk and occasionally climb.
The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
Physical demands include ability to lift up to 50 lbs.
Ability to detect auditory and/or visual emergency alarms.
What We Offer As a part‑time non‑exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.
Compensation $19.00 – $21.00 per hour, paid bi‑weekly.
Schedule Friday & Saturday (11 PM–7 AM).
Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or re‑assign schedules, duties and responsibilities to this job at any time.
Seniority Level Entry level
Employment Type Part‑time
Job Function Other
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