The Dignify Solutions, LLC
Video Operations Specialist(VOS) - (Fulltime)
The Dignify Solutions, LLC, Austin, Texas, us, 78716
Video Operations Specialist (VOS) – Full‑Time
Location: Austin, TX Salary: $85,000 – $115,000 per year Responsibilities & Qualifications
5–7 years of experience in a Network Operations Center (NOC) as an L2 engineer or team lead in a Video NOC, or as a network troubleshooting engineer with broadcast, streaming, OTT platforms, MVPD operations. Good understanding of NOC monitoring tools and event handling. Good understanding of ITIL processes. Good understanding of data networking, data communications, and video networking technologies. Must have a solid grasp of switching/routing technologies and proficiency with Cisco/Juniper device CLIs. In‑depth knowledge and experience with audio/video technologies such as MPEG‑4/H.264, HEVC/H.265, ASI, MPEG‑2 Transport Streams, HD‑SDI ATSC, PCM, AC3. Experience with at least one video platform (e.g., Telestream, Tektronix, Medius, Sencore, Tag) and solid understanding of all relevant video platforms. Experience with a Video Delivery Network covering at least Acquire, Encode, Encrypt, Deliver. Ability to perform advanced troubleshooting on audio/video technologies, IPTV platforms, and switching and routing protocols. Provide guidance to Video Operations Analysts (Tier 1 / Level 1 teams). Perform problem management and develop post‑mortem reports with Video Operations Analyst leads. Seniority Level
Mid‑Senior Employment Type
Full‑time Job Function
Other Industry
IT Services and IT Consulting
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Location: Austin, TX Salary: $85,000 – $115,000 per year Responsibilities & Qualifications
5–7 years of experience in a Network Operations Center (NOC) as an L2 engineer or team lead in a Video NOC, or as a network troubleshooting engineer with broadcast, streaming, OTT platforms, MVPD operations. Good understanding of NOC monitoring tools and event handling. Good understanding of ITIL processes. Good understanding of data networking, data communications, and video networking technologies. Must have a solid grasp of switching/routing technologies and proficiency with Cisco/Juniper device CLIs. In‑depth knowledge and experience with audio/video technologies such as MPEG‑4/H.264, HEVC/H.265, ASI, MPEG‑2 Transport Streams, HD‑SDI ATSC, PCM, AC3. Experience with at least one video platform (e.g., Telestream, Tektronix, Medius, Sencore, Tag) and solid understanding of all relevant video platforms. Experience with a Video Delivery Network covering at least Acquire, Encode, Encrypt, Deliver. Ability to perform advanced troubleshooting on audio/video technologies, IPTV platforms, and switching and routing protocols. Provide guidance to Video Operations Analysts (Tier 1 / Level 1 teams). Perform problem management and develop post‑mortem reports with Video Operations Analyst leads. Seniority Level
Mid‑Senior Employment Type
Full‑time Job Function
Other Industry
IT Services and IT Consulting
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