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Timbers Company

Restaurant General Manager - Harborside Restaurant

Timbers Company, Captiva, Florida, us, 33924

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Our Property Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330‑acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world‑class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values

Be Authentic

Practice Humility

Cultivate Teamwork

Value Time

Be Trustworthy

We offer a very competitive salary and generous benefits including:

Low‑cost Medical, Dental, Vision Plans

Paid Life Insurance

Short‑ and Long‑Term Disability

Paid Time Off & Holidays

401(k) with 100% match up to 4 percent

Commuter and Company‑paid Toll Programs

Position Overview The Restaurant General Manager will assist in leading the F&B operations for Marina restaurant,

Harborside . The concept for this restaurant is Italian steakhouse‑inspired cuisine served in a relaxed yet refined ambiance, where guests can savor exquisite flavors amidst stunning views of the Yacht Harbor Marina. This restaurant is a dinner option for South Seas guests and owners and also provides Yacht Happy Hour to include bar service and apps. The location hosts outdoor seating with a firepit. This opportunity requires efficient operation and the ability to ensure that guests’ expectations for quality product as well as execution of service standards are met.

The position oversees the development and implementation of departmental strategies and ensures implementation of service strategy and brand initiatives. The

Harborside General Manager

partners with the Area Restaurant Manager/Director of Food and Beverage on planning, the long‑term outlook, innovative offerings, and P&L analysis. The Harborside General Manager will report directly to the Area Restaurant Manager and work closely with culinary leaders (BOH) to manage an approximate team of 15–20 employees, dependent on season. This position may ultimately assist with other areas as we continue to reopen the resort such as Food Trucks, The Clutch, and Banquets/Catering events when/if applicable.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Provide leadership and support for all outlets working directly with Managers and Supervisors.

Assist with the activities of the F&B Department to maintain and improve productivity, food quality, service, creativity and merchandising to increase volume, sales, and profit.

Enforce policies with management and schedules for the operation of all restaurants and bars to achieve a productive and profitable result.

Achieve predetermined profit and productivity objectives and desired standards in food, service, sanitation, creativity, and merchandising and promotion ideas.

Coordinate testing and experimental projects to upgrade products and procedures.

Review and evaluate daily the guest satisfaction and experience.

Review prices, sources of supply, food and beverage sales trends and inventories. Monitor and control food, beverage labor and other related costs. Establish purchasing and receiving procedures in conjunction with the Purchasing Department.

Uphold food & beverage concepts.

Additional duties include but are not limited to:

Assist in development of yearly budget

Develop monthly and weekly forecast

Monitor payroll of department

Lead daily staff stand‑up meetings

Attend the bi‑weekly management meeting

Develop and revise SOPs for the department, as needed

Review and approve departmental PAFs

Ensure all training and certifications are up to date

Monitor and achieve all FLHSS standards are met and timely

Position Requirements

Must possess 3+ years management experience in the food and beverage division of hotel and/or resort.

3+ years of experience hiring and developing talent.

Excellent communication skills with fluency in English required.

Must possess a High School Diploma or equivalent, some college preferred.

Must be proficient in POS systems, Inventory Management Systems and Microsoft Office.

MANAGERIAL WORK ACTIVITIES

Ensure property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to company SOPs.

Conduct annual performance appraisals with direct reports.

Communicate and execute departmental and property emergency procedures.

Recruit for food & beverage team members.

Ensure new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.

Set goals and expectations for direct reports using the performance review process and hold staff accountable for successful performance.

Employees receive ongoing training to understand guest expectations.

Compliance Requirements

Must have a valid driver’s license; a motor vehicle background check will be completed.

Alcohol Awareness Certification (must comply with State regulations).

Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL.

Food Handlers Certification (must comply with State regulations).

Qualifications, Skills, & Abilities

Strong organizational management and analytical skills.

Innovative thinker that will challenge business processes and concepts to drive results.

Clear, concise written and verbal communication skills.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful high‑pressure situations.

Must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary.

Must be effective at listening, understanding and clarifying the issues raised by co‑workers and guests.

Must maintain composure and objectivity while under pressure.

Working Conditions – Physical/Mental Requirements

Must be able to work in a fast paced, deadline driven environment.

Must be able to stand/walk for prolonged periods of time.

Must be able to lift, up to 40 pounds.

Must be able to work in different types of weather sometimes extreme, including high temperatures and humidity.

Flexible schedule: days and times may vary based on need including weekends and/or holidays.

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought‑after destinations in the world. We are passionate about creating remarkable experiences with world‑class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our company ("Company") fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug‑free workplace.

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