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JPMorgan Chase & Co.

VP, CX Insights - Card & Connected Commerce

JPMorgan Chase & Co., New York, New York, us, 10261

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A leading financial services firm in New York is seeking a Vice President for its CX Insights team to drive customer experience improvements. The ideal candidate will leverage data analysis to identify trends and enhance customer journeys within the Card business. Responsibilities include analyzing CX data, communicating insights to stakeholders, and implementing strategic recommendations. A Bachelor's degree and strong analytical skills are essential, with a preference for candidates having 5+ years of relevant experience and familiarity with Card products. #J-18808-Ljbffr