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JPMorgan Chase & Co.

Senior CX Insights Analyst - Card & Connected Commerce

JPMorgan Chase & Co., New York, New York, us, 10261

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A major financial services firm seeks a Senior Associate for the CX Insights team in New York. You will leverage data and analytics to improve the Card customer journey, identifying pain points and trends to deliver actionable insights. Strong analytical and communication skills are essential, along with a Bachelor's degree. Previous experience in customer experience or analytics is preferred. This role offers an opportunity to impact customer experience and drive strategic recommendations. #J-18808-Ljbffr