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J.P. Morgan

Senior CX Insights Analyst - Card & Connected Commerce

J.P. Morgan, New York, New York, us, 10261

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A leading financial services firm is seeking a Senior Associate within the CX Insights team in New York. This role focuses on analyzing customer experience data, identifying pain points, and making actionable recommendations. The ideal candidate has strong analytical skills, a Bachelor’s degree, and at least 3 years in customer experience or analytics. Proficiency in MS Excel and data visualization tools is essential. Join us to drive impactful customer experience improvements across the organization. #J-18808-Ljbffr