Ben Franklin Transit
Director, Human Resources and Labor Relations
Ben Franklin Transit, Richland, Washington, United States, 99352
**Salary:**Position Range: $127,539.00 - $176,544.00Hiring Range: $143,874.000 - $168,377.000Most applicants’ offers will fall within this hiring range based on qualifications, experience, and alignment with the role’s needs.**FLSA Status:**Exempt**Join the team that keeps the Tri-Cities moving!****OUR MISSION**Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.**OUR VALUES**We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety.
Employees and representatives of BFT are expected to uphold our values and mission.**NATURE OF POSITION**Direct human resource programs and functions including classification, compensation, benefits, training, selection and recruitment to ensure consistent and fair treatment of applicants and employees of the Agency. Oversee the negotiations and compliance of collective bargaining agreements. Maintain compliance with applicable employment laws.**ESSENTIAL DUTIES AND RESPONSIBILITIES*** Develop organization strategies; identify and research human resource issues; recommend organizational strategies and direction; establish human resource objectives to support organizational goals.* Implement human resource strategies; establish department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AAP/EEO compliance, and labor relations.* Partner with management to communicate human resource policies, procedures, programs, and laws.* Represent the Agency in arbitration and mediation of collective bargaining agreements, monitor contract compliance, interpret contract language for managerial staff, respond to grievances, work to ensure on-going positive labor/management relations.* Develop and implement Worker’s Compensation (WC) policies and procedures in coordination with FMLA and ADA regulations; provide training to staff and management in WC practices; consult with outside legal counsel as needed; comply with all applicable statutory regulations.* Research, recommend, and administer cost-saving programs to reduce WC claim costs such as Stay at Work Program and Employee Return to Work programs (e.g. light duty, shorter hours, temporary job assignment).* Manage employment claim process; respond promptly, track and monitor claim progress, and consult with outside legal counsel for best course of action as needed; maintain documentation.* Develop and implement recruiting and applicant tracking process to align with Agency’s AAP/EEO programs to target outreach groups (e.g. women, minorities, veterans, disabilities).* Collect, organize, and analyze affirmative action data; monitor compliance with planned outcomes to ensure fair and consistent recruitment and selection processes; comply with all applicable laws and Agency guidelines.* Oversee selecting, orienting, and training of employees; develop personal growth opportunities.* Plan, direct, and review the work plan for assigned staff; assign work activities; ensure compliance with Agency policies and procedures.* Develop, monitor, and manage budget items related to department; develop and review cost estimates for human resource services; research and analyze data for cost effective improvements.* Ensure all required Federal and State workplace posters are current and posted appropriately.* Administer comprehensive training program including identifying needs and resources, determining content, scheduling, and workplace conduct training (e.g. harassment, violence, business ethics, diversity).* Conduct and/or assist investigations when employee complaints or concerns are brought forth.* Collaborate with risk management for the implementation of company safety and health programs; monitor the tracking of OSHA-required data and reporting.* Ensure data compliance for Human Resource Information Systems (HRIS).* Review and update Agency employee handbook, policies, and procedures to ensure compliance with applicable laws; recommend changes to executive management.* Direct the preparation of information requested or required for compliance with laws. Approve all information submitted; serve as primary contact with outside legal counsel and government agencies.* Participate in various Agency meetings and committees; collaborate with internal departments and external groups.* Work with and maintain confidential information.* Demonstrate regular and punctual attendance.* Other duties as assigned.**KNOWLEDGE, SKILLS & ABILITIES*** Applicable Federal, State, and local laws, codes, and regulations governing human resources.* Identify and implement practices and procedures of employment law, compensation, organizational planning, recruitment, employee relations, safety, training, employee engagement and development.* Business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership techniques, and coordination of people and resources.* Comprehend and utilize HRIS technology and database reporting software to track personnel information.* Experience in research methods, data collection, sampling techniques, and statistical analysis to prepare and maintain technical records and reports.* Work confidentially with discretion when providing consultation to management on regulations governing sensitive employee information.* Use tact, initiative, prudence and independent judgement within general policy, procedural and legal guidelines.* Establish and maintain positive working relationships with those contacted during work.* Apply principles and practices in interpersonal relationship building and employee coaching.* Provide continuous effort to improve operations; streamline work processes; work cooperatively throughout the Agency to provide quality customer service.* Effective written and spoken communication skills to interact with external and internal groups.* Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies.* Utilize office equipment and other relevant technology (software and systems) to meet business needs.* Understand, follow, and communicate clearly and concisely, both orally and in writing.* Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.* Exercise sound judgment in making decisions.* Focus on tasks and recall details; handle frequent interruptions.**OTHER CHARACTERISTICS*** Collaboration:
Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.* Diversity: Demonstrates an awareness and respect of cultural and individual values.
Treats all people with dignity, courtesy and respect.* Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.* Customer Service:
Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.* Innovation: Considers new approaches to situations; encourages ideas and improvements.* Sustainability: Actively encourages environmental benefits and the conservation of natural resources.* Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe #J-18808-Ljbffr
Employees and representatives of BFT are expected to uphold our values and mission.**NATURE OF POSITION**Direct human resource programs and functions including classification, compensation, benefits, training, selection and recruitment to ensure consistent and fair treatment of applicants and employees of the Agency. Oversee the negotiations and compliance of collective bargaining agreements. Maintain compliance with applicable employment laws.**ESSENTIAL DUTIES AND RESPONSIBILITIES*** Develop organization strategies; identify and research human resource issues; recommend organizational strategies and direction; establish human resource objectives to support organizational goals.* Implement human resource strategies; establish department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AAP/EEO compliance, and labor relations.* Partner with management to communicate human resource policies, procedures, programs, and laws.* Represent the Agency in arbitration and mediation of collective bargaining agreements, monitor contract compliance, interpret contract language for managerial staff, respond to grievances, work to ensure on-going positive labor/management relations.* Develop and implement Worker’s Compensation (WC) policies and procedures in coordination with FMLA and ADA regulations; provide training to staff and management in WC practices; consult with outside legal counsel as needed; comply with all applicable statutory regulations.* Research, recommend, and administer cost-saving programs to reduce WC claim costs such as Stay at Work Program and Employee Return to Work programs (e.g. light duty, shorter hours, temporary job assignment).* Manage employment claim process; respond promptly, track and monitor claim progress, and consult with outside legal counsel for best course of action as needed; maintain documentation.* Develop and implement recruiting and applicant tracking process to align with Agency’s AAP/EEO programs to target outreach groups (e.g. women, minorities, veterans, disabilities).* Collect, organize, and analyze affirmative action data; monitor compliance with planned outcomes to ensure fair and consistent recruitment and selection processes; comply with all applicable laws and Agency guidelines.* Oversee selecting, orienting, and training of employees; develop personal growth opportunities.* Plan, direct, and review the work plan for assigned staff; assign work activities; ensure compliance with Agency policies and procedures.* Develop, monitor, and manage budget items related to department; develop and review cost estimates for human resource services; research and analyze data for cost effective improvements.* Ensure all required Federal and State workplace posters are current and posted appropriately.* Administer comprehensive training program including identifying needs and resources, determining content, scheduling, and workplace conduct training (e.g. harassment, violence, business ethics, diversity).* Conduct and/or assist investigations when employee complaints or concerns are brought forth.* Collaborate with risk management for the implementation of company safety and health programs; monitor the tracking of OSHA-required data and reporting.* Ensure data compliance for Human Resource Information Systems (HRIS).* Review and update Agency employee handbook, policies, and procedures to ensure compliance with applicable laws; recommend changes to executive management.* Direct the preparation of information requested or required for compliance with laws. Approve all information submitted; serve as primary contact with outside legal counsel and government agencies.* Participate in various Agency meetings and committees; collaborate with internal departments and external groups.* Work with and maintain confidential information.* Demonstrate regular and punctual attendance.* Other duties as assigned.**KNOWLEDGE, SKILLS & ABILITIES*** Applicable Federal, State, and local laws, codes, and regulations governing human resources.* Identify and implement practices and procedures of employment law, compensation, organizational planning, recruitment, employee relations, safety, training, employee engagement and development.* Business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership techniques, and coordination of people and resources.* Comprehend and utilize HRIS technology and database reporting software to track personnel information.* Experience in research methods, data collection, sampling techniques, and statistical analysis to prepare and maintain technical records and reports.* Work confidentially with discretion when providing consultation to management on regulations governing sensitive employee information.* Use tact, initiative, prudence and independent judgement within general policy, procedural and legal guidelines.* Establish and maintain positive working relationships with those contacted during work.* Apply principles and practices in interpersonal relationship building and employee coaching.* Provide continuous effort to improve operations; streamline work processes; work cooperatively throughout the Agency to provide quality customer service.* Effective written and spoken communication skills to interact with external and internal groups.* Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies.* Utilize office equipment and other relevant technology (software and systems) to meet business needs.* Understand, follow, and communicate clearly and concisely, both orally and in writing.* Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.* Exercise sound judgment in making decisions.* Focus on tasks and recall details; handle frequent interruptions.**OTHER CHARACTERISTICS*** Collaboration:
Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.* Diversity: Demonstrates an awareness and respect of cultural and individual values.
Treats all people with dignity, courtesy and respect.* Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.* Customer Service:
Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.* Innovation: Considers new approaches to situations; encourages ideas and improvements.* Sustainability: Actively encourages environmental benefits and the conservation of natural resources.* Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe #J-18808-Ljbffr