WizeHire, Inc
Suburban Studios Triadelphia - Wheeling at The Highlands • Triadelphia , WV , US
Posted 3 days ago
Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Responsibilities
Take reservations over the telephone, through emails and in person, including groups
Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
Manage guest check-ins and check-outs appropriately
Welcome guests warmly, determine their needs, and manage the registration process.
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work flexible schedules, including weekends and holidays.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Strong customer service skills with a guest-focused approach.
Compensation $13.50 - $14 hourly
About Suburban Studios Triadelphia - Wheeling at The Highlands Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
#J-18808-Ljbffr
Posted 3 days ago
Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Responsibilities
Take reservations over the telephone, through emails and in person, including groups
Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
Manage guest check-ins and check-outs appropriately
Welcome guests warmly, determine their needs, and manage the registration process.
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Qualifications
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to work flexible schedules, including weekends and holidays.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Strong customer service skills with a guest-focused approach.
Compensation $13.50 - $14 hourly
About Suburban Studios Triadelphia - Wheeling at The Highlands Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.
#J-18808-Ljbffr