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Guinco

Residential Appliance Repair Technician

Guinco, Tucson, Arizona, United States, 85718

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Benefits:

401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Savings bank Training & development Vision insurance Wellness resources Appliance Refrigeration Repair Technician

Location:

Tucson, AZ |

Job Type:

Full-time About Guinco Service

Founded in 1997, Guinco Service is a premier, family-owned appliance repair company. We are an exclusive Factory Certified Care provider for the Whirlpool Corporation family of brands (Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana). Our motto is \"Let our family help yours,\" and that applies to our employees just as much as our customers. We provide a collaborative, supportive, and team-oriented setting where you can build a long-term career. Why Join the Guinco Family?

Hear from our employees!

Click Here. We know that for a technician, the support team behind you is just as important as the tools in your hand. We have built a system designed to help you succeed: Stop Chasing Parts:

We perform in-office part pre-screens and pre-order parts for most calls before you ever arrive. Fully Stocked Support:

You are backed by a fully stocked warehouse with inventory supported by the nation’s two largest appliance parts distributors. Paperless Workflow:

We are 100% paperless— all service orders, technical data, and routing are handled electronically via company-issued iPads. Home-Based Dispatch:

Start your day from your driveway. You dispatch directly from your home to customer locations. Exceptional Benefits & Compensation

We offer a competitive pay structure based on experience, market location, and skills. In addition to steady work volume, we offer a comprehensive benefits package: Health & Wellness

Health, Dental, & Vision Insurance:

50% of premiums paid by the company for employees. Health Savings Account (HSA):

Includes company contributions. Family Support:

Paid Maternity & Paternity Leave. Insurance:

Company-Paid Life Insurance/AD&D, with voluntary Critical Illness, Accident, and Hospital Indemnity options. Disability:

Long Term Disability coverage. Financial & Future

401(k):

Retirement plan with company match. Time Off:

Paid Time Off (PTO), Holiday Pay, and Bereavement Leave. Tools & Equipment

Company Vehicle:

Take-home vehicle provided. Expenses Covered:

Gas card and vehicle maintenance covered. Tech:

iPad and truck stock provided. Uniforms:

Company-provided. Key Responsibilities

Diagnose & Repair:

Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards. Customer Service:

Maintain a high level of customer satisfaction through effective communication and a professional demeanor. Digital Management:

Utilize a company-issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically. Decision Making:

Make timely, independent decisions regarding repairs while working within a supportive team structure. Communication:

Effectively communicate with customers, technical support, dispatch, routing, and management. Qualifications & Requirements

Experience:

2+ years of experience as a Full Line Appliance Repair Technician (Refrigeration, Cooking, Cleaning, Laundry) is required. Physical Ability:

Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds. Screening:

Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check. Attitude:

Enthusiastic, reliable, and customer-service focused. Technical Skills:

Basic computer/tablet skills and strong mechanical aptitude.

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