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Corpay, Inc.

Senior Manager, Operations Support

Corpay, Inc., Lexington, Kentucky, us, 40598

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Posted Friday, January 9, 2026 at 5:00 AM

What We Need Corpay is currently looking to hire a Senior Manager, Operations Support within our Lodging division. This position supports operational execution and cross‑functional initiatives that improve employee onboarding, service delivery, and overall operational efficiency. In this role, you will partner with internal teams to coordinate training, manage operational workflows, track strategic initiatives, and support senior leadership with reporting and execution. You will report directly to senior operations leadership and regularly collaborate with Operations, Client Services, HR, and Technology teams.

How We Work As a Senior Manager, Operations Support, you will be expected to work in a remote environment. Corpay will set you up for success by providing:

Formal, hands‑on training

Access to tools and systems required to support cross‑functional operations

Role Responsibilities The responsibilities of the role will include:

Coordinating cross‑functional efforts to support project delivery, new employee onboarding, and operational initiatives

Creating and following up on requisitions and approvals for operations and client services employees

Creating, tracking, and following up on ServiceNow tickets, including system access for new hires

Creating and distributing new hire welcome communications and onboarding materials

Coordinating new hire training schedules, particularly for onsite employees

Tracking retention metrics, operational bonuses, headcount, and budget commitments

Maintaining project trackers and dashboards while providing regular status updates, risk assessments, and milestone reporting to leadership

Creating clear and organized process documentation, training materials, and summary reports

Developing presentation materials for operations and client services leadership

Assisting senior leadership with administrative support such as calendar management, meeting planning, and travel coordination

Providing flexible support on special projects as assigned by senior leadership

Managing and developing a team of one or more operations support specialists

Qualifications & Skills

Bachelor’s Degree preferred

5+ years of experience in operations management, project management, or process improvement

Strong written and verbal communication skills with the ability to present to diverse audiences

Highly organized, detail‑oriented, and self‑motivated with strong follow‑through

Proven problem‑solving and critical‑thinking skills

Proficiency in Microsoft Office applications, particularly Outlook and Excel

Ability to thrive in fast‑paced, evolving environments

Demonstrated initiative, ownership, persistence, and accountability

Medical, Dental & Vision benefits available the first month after hire

Automatic enrollment into the 401(k) plan (subject to eligibility requirements)

Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time

Virtual fitness classes offered company‑wide

Employee discounts with major providers (wireless, gym, car rental, and more)

Philanthropic support with local and national organizations

Inclusive, collaborative culture with company‑wide contests, recognition, and prizes

Equal Opportunity /

Assertive Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, genetic information, veteran or military status, or any other group status protected by federal or local law. If you require reasonable accommodation for the application or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency .

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