Senior CCaaS Tier 3 Support Specialist

A leading cloud communications provider in Denver seeks a Technical Resource within Contact Center Tier 3. This role demands 3-5+ years in CCaaS and focuses on resolving complex customer issues through advanced troubleshooting and documentation while fostering strong customer relationships. You'll address escalated cases, provide insights for product development, and mentor lower-tier agents. Join a team committed to enhancing customer satisfaction by delivering innovative solutions and exceptional support. #J-18808-Ljbffr