RingCentral
A leading cloud communications provider is seeking a highly skilled technical resource to address complex problems in their Contact Center department. This role involves deep technical knowledge, advanced troubleshooting, collaboration across teams, and mentoring lower-tier agents. The ideal candidate has a strong foundation in CCaaS with experience in VoIP technologies and a customer-centric approach. This position offers competitive compensation and a commitment to professional growth in a supportive environment, focusing on exceptional customer experiences.
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