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Leland Management

Administrative Assistant

Leland Management, Lutz, Florida, United States, 33558

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Leland Management is seeking a part-time Administrative Assistant for an onsite community in Land O’ Lakes, FL. Join a company recognized by the Orlando Business Journal as one of Central Florida’s Best Places to Work for 15 consecutive years.

Position Summary A busy residential homeowners association in Land O’ Lakes requires a highly organized and detail-oriented part-time Administrative Assistant. The role supports daily administrative operations, improves office efficiency, assists with compliance management, and supports overall community operations and resident relations.

Position Details

Part‑time position, approximately 30 hours per week

Monday through Friday schedule; exact hours to be determined

Fully onsite, office‑based position located within the community

Regular interaction with residents, board members, vendors, and contractors

Essential Responsibilities

Provide general administrative support for daily office operations

Process homeowner applications, architectural requests, lease and rental applications, and compliance submissions

Conduct assigned community compliance inspections (training provided)

Track, process, and maintain violation notices and compliance records

Respond professionally to resident emails, phone calls, and walk‑in inquiries

Maintain and update resident accounts, records, and documentation

Assist with board meeting preparation, including agendas, packets, notices, and minutes

Prepare and distribute community communications, email notices, and website updates

Coordinate with vendors for work orders, service requests, scheduling, and follow‑up

Maintain accurate electronic and paper filing systems

Prepare reports, spreadsheets, tracking logs, and general documentation

Perform light cleaning of office and common work areas as needed

Assist the onsite manager with community projects and other tasks as assigned

Requirements Minimum Qualifications

Valid driver’s license, reliable personal vehicle, and current auto insurance (required for community inspections and onsite travel)

Proficiency with Microsoft Office (Word, Excel, Outlook)

Ability to walk the community, stand, bend, lift, and perform onsite inspections

Strong organizational skills, attention to detail, and time management

Clear written and verbal communication skills

Ability to handle confidential and sensitive information appropriately

Ability to manage conflict professionally while communicating rules and policies

Strong customer service skills with a professional demeanor

Preferred Qualifications

Experience with Caliber property management software

Experience with FrontSteps or similar community portal platforms

Prior HOA, COA, POA, or property management administrative experience

Familiarity with Florida HOA or COA governing documents or Florida Statute 720

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