Northgate Resorts Jellystone Park
Facilities Manager
Northgate Resorts Jellystone Park, New Braunfels, Texas, United States, 78130
Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.
The
Facilities Manager (age 18+)
is responsible for managing the daily directives in areas of maintenance, IT, and landscaping to maintain compliance with Company standards. This is a full-time position that manages subordinate staff and reports to the General Manager. DUTIES & RESPONSIBILITIES
Grounds / Landscaping Our Landscape Team audits, preserves, and revitalizes the Camp-Resort’s property, landscaping, and landscape equipment. These team members require perseverance to see that the job gets done through all elements. Supervises and trains the grounds team. Oversees landscaping activities, including maintenance of parking areas, roads, and trash removal. Maintenance Our Maintenance Team is the backbone of a functional property and is committed to chasing perfection with each wrench they turn. These team members are responsible for the day‑to‑day functionality of the park’s equipment and facilities. Knowledge in: Electric, Plumbing, HVAC, Carpentry, Work Orders, etc. Responsible for completing preventive maintenance and repairs throughout the resort, including park‑model cabins and campsites, public spaces, equipment, golf carts, and buildings; Supervises and trains the Maintenance team; Maintains the operation of utility systems such as heating, air conditioning, and ventilation; Manages operations of wastewater treatment to ensure compliance with regulatory procedures and reporting practices, where applicable; Leads on‑site project management, and ordering/working with vendors. IT Serve as point of contact for basic IT needs such as the location of internet access points, and security cameras. Other General Duties Makes day‑to‑day decisions within or for a group or department; Responsible for establishing standards and setting expectations; Schedules team and coordinates workflows to maintain compliance with budget guidelines; Participates in the recruitment process and selection of talent for the department; Responsible for maintaining inventory levels of supplies and equipment for specified departments; Responsible for managing the operating budget for the department; Responds to guest inquiries using the company’s service recovery guidelines; Learn and utilize the reservation system for daily planning (Campspot); Present professional appearance and attitude at all times, and maintains a high standard of customer service; Serves as the location’s Manager‑on‑Duty on an as needed basis; Collaborate with park and home office departments; Required to perform the same tasks as the individuals they supervise. EDUCATION / TRAINING / EXPERIENCE
3‑5 years’ experience in maintenance and facilities management as an individual contributor required (Experience with filtration systems preferred); Certified Pool & Spa Operator (CPO) License or Aquatic Facility Operator (AFO) certification is a plus; Experience in customer service, hospitality, and management preferred. QUALIFICATIONS / REQUIREMENTS
Basic computer skills; Strong organizational, motivational, and leadership skills; Excellent communication, customer service, and problem‑solving skills; Strong attention to detail, speed, and accuracy; Ability to multi‑task and prioritize in a fast‑paced environment; Strong work ethic and a positive attitude; Required to work nights, weekends, and holidays; Be available “on‑call” for emergencies; Work with minimal supervision; Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management. ESSENTIAL PHYSICAL DEMANDS
Able to move up to 50 lbs; Must be able to remain in a stationary position; Regularly move throughout the location; Continuously climb, balance, stoop, kneel, bend, crouch, and crawl; Use arms and hands to reach, and lift; Constant exposure to outside weather conditions; Able to communicate verbally, including projecting your voice across distance in normal and loud situations. Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E‑Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company. Perks & Benefits of Working At Northgate Resorts
Apart from amazing locations both at our campgrounds and home office, stellar teams, and more, check out what Northgate Resorts has to offer. *Below benefits do not apply to all employees. To see a full list of benefits talk to your manager during the hiring process. 01. VACATION DISCOUNTS
Enjoy the park plus give your family and friends deep discounts during the season. 02. Daily Pay
Get paid more frequently with our daily pay schedule. 03. EMPLOYEE APPRECIATION
Free lunch in the summer, shout‑outs from your coworkers, and more. 04. 401k MATCH
Start saving for retirement with a 401k plan and matching contribution. 05. MEDICAL, DENTAL, VISION
Pick the plans that work for you and enjoy partial coverage for all health insurance. 06. PET INSURANCE
Enjoy coverage for your furry friend with our latest benefit of pet insurance. Work Campers
What is a work camper? Simply put: It’s someone who works and camps at our resorts for short‑term or seasonal periods. Work campers earn their standard wages and receive a discount on their campsite, in exchange they commit to being available for work as required. Northgate Work Campers Receive a 20% discount on your seasonal site. Earn credit towards your site balance per hour worked. All of the perks of being a Northgate Resorts Team Member. Save gas & time on your daily commute. Embrace the “work hard, play hard” lifestyle! We are looking for Work Campers who bring a strong work ethic, award‑winning customer service, and a taste for fun. Internships
Northgate Resorts offers a wide range of internships that provide students with hands‑on hospitality experience while directly contributing to creating family camping memories for our guests. Internships in departments such as marketing, operations, revenue, and more. Northgate partners exclusively with InterExchange Work and Travel for hiring our J1 visa international students. For more information please visit their website at https://www.interexchange.org/ or email our recruiting team at recruitingteam@northgateholdings.com. International Students
Northgate is more than a Campground. It’s an amazing Camp‑Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for International Students who bring a strong work ethic, award‑winning customer service, and a taste for fun. We are looking for College Interns who are looking to learn the skills needed to succeed in their career and who have a passion for collaboration, teamwork, and customer service. We employ interns at each of our Camp‑Resorts and our Home Office. At Northgate Resorts, we create memories that last a lifetime not just for our guests but for our international students as well. Students have the opportunity to discover what it’s like to live and work at one of our many campgrounds across the country. Northgate looks to employ Students who love having a great time, and love to make our guests do the same. Northgate’s staff are more than just employees, our staff are a part of our extended family. Come be a part of all the fun we are having!
#J-18808-Ljbffr
Facilities Manager (age 18+)
is responsible for managing the daily directives in areas of maintenance, IT, and landscaping to maintain compliance with Company standards. This is a full-time position that manages subordinate staff and reports to the General Manager. DUTIES & RESPONSIBILITIES
Grounds / Landscaping Our Landscape Team audits, preserves, and revitalizes the Camp-Resort’s property, landscaping, and landscape equipment. These team members require perseverance to see that the job gets done through all elements. Supervises and trains the grounds team. Oversees landscaping activities, including maintenance of parking areas, roads, and trash removal. Maintenance Our Maintenance Team is the backbone of a functional property and is committed to chasing perfection with each wrench they turn. These team members are responsible for the day‑to‑day functionality of the park’s equipment and facilities. Knowledge in: Electric, Plumbing, HVAC, Carpentry, Work Orders, etc. Responsible for completing preventive maintenance and repairs throughout the resort, including park‑model cabins and campsites, public spaces, equipment, golf carts, and buildings; Supervises and trains the Maintenance team; Maintains the operation of utility systems such as heating, air conditioning, and ventilation; Manages operations of wastewater treatment to ensure compliance with regulatory procedures and reporting practices, where applicable; Leads on‑site project management, and ordering/working with vendors. IT Serve as point of contact for basic IT needs such as the location of internet access points, and security cameras. Other General Duties Makes day‑to‑day decisions within or for a group or department; Responsible for establishing standards and setting expectations; Schedules team and coordinates workflows to maintain compliance with budget guidelines; Participates in the recruitment process and selection of talent for the department; Responsible for maintaining inventory levels of supplies and equipment for specified departments; Responsible for managing the operating budget for the department; Responds to guest inquiries using the company’s service recovery guidelines; Learn and utilize the reservation system for daily planning (Campspot); Present professional appearance and attitude at all times, and maintains a high standard of customer service; Serves as the location’s Manager‑on‑Duty on an as needed basis; Collaborate with park and home office departments; Required to perform the same tasks as the individuals they supervise. EDUCATION / TRAINING / EXPERIENCE
3‑5 years’ experience in maintenance and facilities management as an individual contributor required (Experience with filtration systems preferred); Certified Pool & Spa Operator (CPO) License or Aquatic Facility Operator (AFO) certification is a plus; Experience in customer service, hospitality, and management preferred. QUALIFICATIONS / REQUIREMENTS
Basic computer skills; Strong organizational, motivational, and leadership skills; Excellent communication, customer service, and problem‑solving skills; Strong attention to detail, speed, and accuracy; Ability to multi‑task and prioritize in a fast‑paced environment; Strong work ethic and a positive attitude; Required to work nights, weekends, and holidays; Be available “on‑call” for emergencies; Work with minimal supervision; Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management. ESSENTIAL PHYSICAL DEMANDS
Able to move up to 50 lbs; Must be able to remain in a stationary position; Regularly move throughout the location; Continuously climb, balance, stoop, kneel, bend, crouch, and crawl; Use arms and hands to reach, and lift; Constant exposure to outside weather conditions; Able to communicate verbally, including projecting your voice across distance in normal and loud situations. Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E‑Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company. Perks & Benefits of Working At Northgate Resorts
Apart from amazing locations both at our campgrounds and home office, stellar teams, and more, check out what Northgate Resorts has to offer. *Below benefits do not apply to all employees. To see a full list of benefits talk to your manager during the hiring process. 01. VACATION DISCOUNTS
Enjoy the park plus give your family and friends deep discounts during the season. 02. Daily Pay
Get paid more frequently with our daily pay schedule. 03. EMPLOYEE APPRECIATION
Free lunch in the summer, shout‑outs from your coworkers, and more. 04. 401k MATCH
Start saving for retirement with a 401k plan and matching contribution. 05. MEDICAL, DENTAL, VISION
Pick the plans that work for you and enjoy partial coverage for all health insurance. 06. PET INSURANCE
Enjoy coverage for your furry friend with our latest benefit of pet insurance. Work Campers
What is a work camper? Simply put: It’s someone who works and camps at our resorts for short‑term or seasonal periods. Work campers earn their standard wages and receive a discount on their campsite, in exchange they commit to being available for work as required. Northgate Work Campers Receive a 20% discount on your seasonal site. Earn credit towards your site balance per hour worked. All of the perks of being a Northgate Resorts Team Member. Save gas & time on your daily commute. Embrace the “work hard, play hard” lifestyle! We are looking for Work Campers who bring a strong work ethic, award‑winning customer service, and a taste for fun. Internships
Northgate Resorts offers a wide range of internships that provide students with hands‑on hospitality experience while directly contributing to creating family camping memories for our guests. Internships in departments such as marketing, operations, revenue, and more. Northgate partners exclusively with InterExchange Work and Travel for hiring our J1 visa international students. For more information please visit their website at https://www.interexchange.org/ or email our recruiting team at recruitingteam@northgateholdings.com. International Students
Northgate is more than a Campground. It’s an amazing Camp‑Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for International Students who bring a strong work ethic, award‑winning customer service, and a taste for fun. We are looking for College Interns who are looking to learn the skills needed to succeed in their career and who have a passion for collaboration, teamwork, and customer service. We employ interns at each of our Camp‑Resorts and our Home Office. At Northgate Resorts, we create memories that last a lifetime not just for our guests but for our international students as well. Students have the opportunity to discover what it’s like to live and work at one of our many campgrounds across the country. Northgate looks to employ Students who love having a great time, and love to make our guests do the same. Northgate’s staff are more than just employees, our staff are a part of our extended family. Come be a part of all the fun we are having!
#J-18808-Ljbffr