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SupportFinity™

Call Center/Office Scheduler - Full-Time - Days

SupportFinity™, Doylestown, Ohio, United States, 44230

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Penn Medicine Doylestown Health |

Penn Medicine Doylestown Health | Posted Jan 7, 2026

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Full-time

Doylestown

Negotiable

Entry (0-2 yrs)

Job Description PURPOSE OF JOB: Responsible for answering calls that come through the call center, answering all concerns and questions, routing the calls appropriately to the right person, department or voicemail box, and scheduling all appointment requests for office visits.

Essential Functions

Answer telephone calls

Schedule patients for office visits

Data entry into ECW billing (EPM) system and electronic medical record

Submit tasks and prescription refills through the electronic medical record

Other duties as required

Job Qualifications

Education: High School Diploma or equivalent

Experience: Medical office experience desired

Other Skills: Basic computer knowledge, excellent communication, organization and interpersonal skills, scheduling flexibility

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