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University Of Florida

Hotel Front Desk Student Assistant

University Of Florida, Gainesville, Florida, us, 32635

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Job no:

538346 Work type:

Student Ast Location:

Main Campus (Gainesville, FL) Categories:

Office/Administrative/Fiscal Support, Student Services Department:

05190000 - RU-JWRU HOTEL

Classification Title: STU AST-CLERICAL & ADMIN

Job Description: Student employees within the Reitz Union must:

Be a current University of Florida degree seeking student registered at a minimum of 6 credit hours per semester

Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff

Provide exceptional customer service while maintaining a high level of professionalism

Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment

Establish an exemplary work ethic by being proactive, self-motivated, and dependable

Participate in all scheduled meetings, trainings, and evaluations

Possess the ability to work weekends, evenings, holidays and academic breaks, as needed

Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources

Position Specific Responsibilities:

Responsible for the operation of the hotel information desk which would include making room reservations, checking‑in and checking‑out hotel guests, and responding to hotel guest requests

Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations

Maintain documentation and billing information regarding posting room charges and accounting procedures

Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately

Completes all training requirements upon being hired in a timely fashion

Ability to commit to working 10 or more hours per week

Other duties as assigned

Advertised Salary: $14.00/hour

This position is open to all students who are eligible to work on campus and must maintain a 2.0 grade point average. Registered students are employed on a part‑time basis, up to 20 hours per week.

Preferred Qualifications:

Ability to work days, evenings and weekends.

Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays.

Proficient with verbal and written communication.

Demonstrate previous experience of cash handling procedures and reconciliation.

Demonstrate previous experience with customer service.

Knowledge of computer and database systems.

CPR and First Aid Certified, or willing to obtain.

Special Instructions to Applicants: Applicant must submit a résumé with their application that includes all current involvement, organizations, or current employment on campus.

Ability to work days, evenings and weekends.

Applications must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required: Health Assessment Required: No

Advertised:

08 Jan 2026 Eastern Standard Time Applications close:

15 Jan 2026 Eastern Standard Time

The University of Florida is an Equal Employment Opportunity Employer.

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