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Empath Health

Admissions Coordinator 2

Empath Health, West Palm Beach, Florida, United States, 33412

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Admissions Coordinator 2 Job ID:

ADMIS012743 Date Posted:

01/08/2026 Position Type:

Full-Time Location:

West Palm Beach

Trustbridge Hospice , part of Empath Health, seeks a compassionate and customer‑focused Admissions Coordinator 2.

This full‑time position works Monday through Thursday, 7:30 a.m. – 6:00 p.m., supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.

Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community‑based nonprofit we provide 24/7 hospice and palliative care, caregiver support, and bereavement services for families facing serious illness.

What You’ll Do

Facilitate the conversion of referrals to admissions through completion of the intake process.

Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.

Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.

Maintain accurate records and documentation in accordance with organizational policies.

Support a compassionate, patient‑centered environment that reflects the mission and values of Trustbridge Hospice.

Why Join Empath Health

Fair, competitive pay that rewards your value.

Comprehensive benefits: medical, dental, vision, life, and retirement with company match.

Industry‑leading PTO: 5+ weeks to rest, recharge, and live your full life.

Growth through education, training, and tuition reimbursement.

Mission‑driven work that matters—join a team built on kindness, compassion, and full life care for all.

What You’ll Need

Associate degree preferred.

Three (3) years of experience in healthcare administration or customer service.

Knowledge of hospice or home‑health programs preferred, with willingness to develop clinical understanding.

Ability to handle a high call volume.

Strong communication, organization, and computer skills.

Bilingual (English/Spanish) preferred.

About Empath Health Unified in empathy, we serve our communities through extraordinary

Full Life Care for All . Empath Health is a not‑for‑profit organization providing full life care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full life care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

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