Phase2 Technology
Senior Administrative Associate
Location: UT MAIN CAMPUS, Austin, Texas. Position opens immediately. Expected to continue. 40 weekly hours. Non-Exempt FLSA status.
Purpose This administrative position provides front-line support for MBA Admissions, Financial Aid, and the MBA Program Office by managing prospective student communications, application processing, and event support.
Responsibilities
Perform receptionist functions at a busy desk—open/close the MBA Program Office, manage the front desk, greet visitors.
Provide exceptional customer service to students, faculty, staff and visitors.
Assist in onboarding new staff—nametags, business cards, office items.
Maintain reception area professional appearance and keep printed materials up to date.
Open, sort, and distribute mail; manage office supply inventory.
Move and lift shipping boxes and create door name plates.
Work collaboratively with the Facilities/Operations team.
Manage and approve reservations for MBA Program Office conference rooms in Momentus; backup approval for Rowling Hall reservations.
Assist McCombs Financial Aid team with communications, triage financial aid traffic, and support student aid communications.
Serve as the MBA admissions front line for phone and email inquiries; manage the MBA email inboxes daily.
Assist walk‑in prospective students, give tours of the building.
Backup event host for admissions events, assist with event check‑ins and registrant confirmations.
Assist with application processing—Kira or ReVera issues, extending deadlines, communicate missing items, maintain admissions student communities on Salesforce and Microsoft Teams.
Required Qualifications
Bachelor’s degree and three years of experience with clerical functions, hospitality and/or receptionist functions.
Experience planning and coordinating logistics for large events in a customer‑facing role.
Demonstrated ability to manage multiple responsibilities simultaneously in a fast‑paced environment.
Ability to work independently with little supervision.
Excellent written and editing skills.
Strong interpersonal and teamwork skills.
Detail oriented.
Preferred Qualifications
Prior UT experience.
Experience in higher education, admissions, student services, or customer‑facing administrative roles.
Prior experience running a busy office.
Excellent organizational skills with ability to manage multiple priorities and deadlines.
Prior experience using Momentus Reservation system.
Salary Range $50,000
Working Conditions May work under standard office conditions with repetitive use of a keyboard at a workstation.
Required Materials Resume/CV 3 work references with contact information; at least one reference should be from a supervisor Letter of interest
Equal Opportunity Employer The University of Texas at Austin is an equal opportunity/affirmative action employer and complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Purpose This administrative position provides front-line support for MBA Admissions, Financial Aid, and the MBA Program Office by managing prospective student communications, application processing, and event support.
Responsibilities
Perform receptionist functions at a busy desk—open/close the MBA Program Office, manage the front desk, greet visitors.
Provide exceptional customer service to students, faculty, staff and visitors.
Assist in onboarding new staff—nametags, business cards, office items.
Maintain reception area professional appearance and keep printed materials up to date.
Open, sort, and distribute mail; manage office supply inventory.
Move and lift shipping boxes and create door name plates.
Work collaboratively with the Facilities/Operations team.
Manage and approve reservations for MBA Program Office conference rooms in Momentus; backup approval for Rowling Hall reservations.
Assist McCombs Financial Aid team with communications, triage financial aid traffic, and support student aid communications.
Serve as the MBA admissions front line for phone and email inquiries; manage the MBA email inboxes daily.
Assist walk‑in prospective students, give tours of the building.
Backup event host for admissions events, assist with event check‑ins and registrant confirmations.
Assist with application processing—Kira or ReVera issues, extending deadlines, communicate missing items, maintain admissions student communities on Salesforce and Microsoft Teams.
Required Qualifications
Bachelor’s degree and three years of experience with clerical functions, hospitality and/or receptionist functions.
Experience planning and coordinating logistics for large events in a customer‑facing role.
Demonstrated ability to manage multiple responsibilities simultaneously in a fast‑paced environment.
Ability to work independently with little supervision.
Excellent written and editing skills.
Strong interpersonal and teamwork skills.
Detail oriented.
Preferred Qualifications
Prior UT experience.
Experience in higher education, admissions, student services, or customer‑facing administrative roles.
Prior experience running a busy office.
Excellent organizational skills with ability to manage multiple priorities and deadlines.
Prior experience using Momentus Reservation system.
Salary Range $50,000
Working Conditions May work under standard office conditions with repetitive use of a keyboard at a workstation.
Required Materials Resume/CV 3 work references with contact information; at least one reference should be from a supervisor Letter of interest
Equal Opportunity Employer The University of Texas at Austin is an equal opportunity/affirmative action employer and complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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