Senior Administrative Associate, Texas McCombs

* Perform receptionist functions at a busy receptionist desk.* Provide exceptional customer service to students, faculty, staff, and outside constituents. Responsible for opening and closing the MBA Program Office each day.* Assist in onboarding all new staff with nametags, business cards, and items that are MBA Program Office specific.* Maintain reception area ensuring the area presents a professional appearance.* Ensure that all MBA printed materials are up-to-date and well stocked. Open, sort, and distribute mail for the office; keep the copy room clean and manage office supply inventory ordering as needed.* Move and lift shipping boxes coming in and out of the MBA Program Office.* Mange staff location changes, move and create door name plates, and keep the McCombs Dean’s Office up to date on office locates for all staff.* Work collaboratively as a member of the Facilities/Operation Team.* Manage, review, and approve reservations for all MBA Program Office conference rooms in the Momentus Reservation system.* Act as back up approval for Rowling Hall reservations in Momentus* Serve as the MBA admissions front line for all phone and email inquiries.* Assist callers and individuals who email with their admissions-related questions about requirements and application issues.* Manage the MBA email inboxes daily, responding to cases and assigning to other team members when appropriate.* Assist walk-in prospective students to the MBA Program Office and meet with them; give them a tour of the building when appropriate.* Assist with application processing, which involves managing applicant issues related to Kira or ReVera and extending deadlines when needed.* Additionally, the role requires communicating with incomplete MBA applicants via email and text to inform them of any missing items, supporting the MBA admissions team by assisting with admitted student communication, including making calls to admitted students, and maintaining the admissions-related student communities on Salesforce and Microsoft Teams.* Bachelor's degree and three years of experience with clerical functions, hospitality and/or receptionist functions.* Experience planning and coordinating logistics for large events in a customer facing role.* Demonstrated ability to manage multiple responsibilities simultaneously in a fast-paced environment.* Ability to work independently with little supervision.* Excellent written and editing skills.* Strong interpersonal and teamwork skills.* Detail oriented.* Prior UT experience.* Experience in higher education, admissions, student services, or customer-facing administrative roles.* Prior experience running a busy office.* Excellent organizational skills with the ability to manage multiple priorities and deadlines.* Prior experience using Momentus Reservation system.**Start Here, Change the World**At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world.Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.Please see our .**Comments and Inquiries:**Email comments to hrsc@austin.utexas.edu. For questions or concerns regarding equal opportunity only, contact .Additional information for applicants can be found on the Human Resources web page: .

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