The University of Texas at Austin
Senior Administrative Associate, Texas McCombs
The University of Texas at Austin, Campus, Illinois, us, 60920
Senior Administrative Associate, Texas McCombs
Hiring Department:
Red McCombs School of Business Position Open To:
All Applicants Weekly Scheduled Hours:
40 FLSA Status:
Non-Exempt Earliest Start Date:
Immediately Position Duration:
Expected to Continue Location:
UT MAIN CAMPUS Job Details: Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands‑on experiences alongside the groundbreaking research and thought‑leadership of a world‑class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human‑centered and future‑focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/ Purpose: This administrative position provides front‑line support for MBA Admissions, Financial Aid, and the MBA Program Office by managing prospective student communications, application processing, and event support. Oversees daily front desk operations, office logistics, and facilities coordination while delivering exceptional customer service to students, faculty, staff, and visitors. Responsibilities
MBA Front Desk Perform receptionist functions at a busy receptionist desk. Provide exceptional customer service to students, faculty, staff, and outside constituents. Responsible for opening and closing the MBA Program Office each day. Assist in onboarding all new staff with nametags, business cards, and items that are MBA Program Office specific. Maintain reception area ensuring the area presents a professional appearance. Ensure that all MBA printed materials are up-to-date and well stocked. Open, sort, and distribute mail for the office; keep the copy room clean and manage office supply inventory ordering as needed. Move and lift shipping boxes coming in and out of the MBA Program Office. Mange staff location changes, move and create door name plates, and keep the McCombs Dean’s Office up to date on office locates for all staff. Work collaboratively as a member of the Facilities/Operation Team. Manage, review, and approve reservations for all MBA Program Office conference rooms in the Momentus Reservation system. Act as back up approval for Rowling Hall reservations in Momentus Financial Aid Assist the McCombs Financial Aid team with communications via phone, email, and in‑person meetings with graduate business students. Interface with all programs to help meet deadlines for tuition, triage financial aid traffic during peak times, and help with student support as needed. Assist with Financial Aid Communications to students to ensure timeliness of tuition payments, FAFSA renewal, and other standard communications. Present financial aid information and counsel prospective students as needed. Admissions Prospective Student Support & Communication: Serve as the MBA admissions front line for all phone and email inquiries. Assist callers and individuals who email with their admissions‑related questions about requirements and application issues. Manage the MBA email inboxes daily, responding to cases and assigning to other team members when appropriate. Assist walk‑in prospective students to the MBA Program Office and meet with them; give them a tour of the building when appropriate. Event Support & Communication: Serve as a backup event host for admissions events and assist with larger event check‑ins. Contact in‑person event registrants prior to events to provide details and confirm attendance. Schedule one‑on‑one chats with prospective students and admissions staff as needed. Application Processing & Communication: Assist with application processing, which involves managing applicant issues related to Kira or ReVera and extending deadlines when needed. Additionally, the role requires communicating with incomplete MBA applicants via email and text to inform them of any missing items, supporting the MBA admissions team by assisting with admitted student communication, including making calls to admitted students, and maintaining the admissions‑related student communities on Salesforce and Microsoft Teams. Required Qualifications
Bachelor's degree and three years of experience with clerical functions, hospitality and/or receptionist functions. Experience planning and coordinating logistics for large events in a customer‑facing role. Demonstrated ability to manage multiple responsibilities simultaneously in a fast‑paced environment. Ability to work independently with little supervision. Excellent written and editing skills. Strong interpersonal and teamwork skills. Detail oriented. Preferred Qualifications
Prior UT experience. Experience in higher education, admissions, student services, or customer‑facing administrative roles. Prior experience running a busy office. Excellent organizational skills with the ability to manage multiple priorities and deadlines. Prior experience using Momentus Reservation system. Salary Range
$50,000 Working Conditions
May work under standard office conditions with repetitive use of a keyboard at a workstation. This is an Austin, Texas‑based position. Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas. Required Materials
Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers
You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers
As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log‑in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Equal Opportunity Employer
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Hiring Department:
Red McCombs School of Business Position Open To:
All Applicants Weekly Scheduled Hours:
40 FLSA Status:
Non-Exempt Earliest Start Date:
Immediately Position Duration:
Expected to Continue Location:
UT MAIN CAMPUS Job Details: Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands‑on experiences alongside the groundbreaking research and thought‑leadership of a world‑class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human‑centered and future‑focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/ Purpose: This administrative position provides front‑line support for MBA Admissions, Financial Aid, and the MBA Program Office by managing prospective student communications, application processing, and event support. Oversees daily front desk operations, office logistics, and facilities coordination while delivering exceptional customer service to students, faculty, staff, and visitors. Responsibilities
MBA Front Desk Perform receptionist functions at a busy receptionist desk. Provide exceptional customer service to students, faculty, staff, and outside constituents. Responsible for opening and closing the MBA Program Office each day. Assist in onboarding all new staff with nametags, business cards, and items that are MBA Program Office specific. Maintain reception area ensuring the area presents a professional appearance. Ensure that all MBA printed materials are up-to-date and well stocked. Open, sort, and distribute mail for the office; keep the copy room clean and manage office supply inventory ordering as needed. Move and lift shipping boxes coming in and out of the MBA Program Office. Mange staff location changes, move and create door name plates, and keep the McCombs Dean’s Office up to date on office locates for all staff. Work collaboratively as a member of the Facilities/Operation Team. Manage, review, and approve reservations for all MBA Program Office conference rooms in the Momentus Reservation system. Act as back up approval for Rowling Hall reservations in Momentus Financial Aid Assist the McCombs Financial Aid team with communications via phone, email, and in‑person meetings with graduate business students. Interface with all programs to help meet deadlines for tuition, triage financial aid traffic during peak times, and help with student support as needed. Assist with Financial Aid Communications to students to ensure timeliness of tuition payments, FAFSA renewal, and other standard communications. Present financial aid information and counsel prospective students as needed. Admissions Prospective Student Support & Communication: Serve as the MBA admissions front line for all phone and email inquiries. Assist callers and individuals who email with their admissions‑related questions about requirements and application issues. Manage the MBA email inboxes daily, responding to cases and assigning to other team members when appropriate. Assist walk‑in prospective students to the MBA Program Office and meet with them; give them a tour of the building when appropriate. Event Support & Communication: Serve as a backup event host for admissions events and assist with larger event check‑ins. Contact in‑person event registrants prior to events to provide details and confirm attendance. Schedule one‑on‑one chats with prospective students and admissions staff as needed. Application Processing & Communication: Assist with application processing, which involves managing applicant issues related to Kira or ReVera and extending deadlines when needed. Additionally, the role requires communicating with incomplete MBA applicants via email and text to inform them of any missing items, supporting the MBA admissions team by assisting with admitted student communication, including making calls to admitted students, and maintaining the admissions‑related student communities on Salesforce and Microsoft Teams. Required Qualifications
Bachelor's degree and three years of experience with clerical functions, hospitality and/or receptionist functions. Experience planning and coordinating logistics for large events in a customer‑facing role. Demonstrated ability to manage multiple responsibilities simultaneously in a fast‑paced environment. Ability to work independently with little supervision. Excellent written and editing skills. Strong interpersonal and teamwork skills. Detail oriented. Preferred Qualifications
Prior UT experience. Experience in higher education, admissions, student services, or customer‑facing administrative roles. Prior experience running a busy office. Excellent organizational skills with the ability to manage multiple priorities and deadlines. Prior experience using Momentus Reservation system. Salary Range
$50,000 Working Conditions
May work under standard office conditions with repetitive use of a keyboard at a workstation. This is an Austin, Texas‑based position. Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas. Required Materials
Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers
You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi‑select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers
As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log‑in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Equal Opportunity Employer
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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