Lincoln Electric
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy‑fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location:
Remote - South Carolina, Remote - Florida, Remote - Georgia, Remote - Indiana, Remote - Kentucky, Remote - Michigan, Remote - North Carolina, Remote - Ohio, Remote - Pennsylvania, Remote - Tennessee, Remote - Virginia, Remote - West Virginia Employment Status:
Hourly Full-Time Function:
Customer Experience Pay Grade and Range:
USXX - Grade USXX Hourly 41
Min: 52,895.69 - Mid: 75,565.28 Bonus Plan: OIP Target Bonus: 5.0
Primary Function We are currently seeking a reliable, motivated, and hardworking Field Service Technician with a solid background in mechanical and electrical systems, along with strong troubleshooting skills. This role involves traveling to customer sites to perform equipment commissioning, conduct end‑user training, troubleshoot issues, and ensure optimal performance. When not in the field, the Technician will provide exceptional support via phone and email to assist customers remotely.
Essential Functions
Provide onsite training, commissioning, and repair of CNC equipment and related products with quality workmanship and strong attention to detail
Provide technical support onsite or by phone for new and existing customers
Troubleshoot and define root cause of failure as it relates to software, mechanical, and electrical components
Complete detailed service event logs, including field and quality control reports
Create procedures and documentation for internal training and continuous improvement
Partner with production personnel to ensure quality and continuous improvement efforts as it relates to customer satisfaction
Support sales by providing system application and specification information
Work collaboratively across various business units and products
Willingness to cross‑train and learn new products as needed
Analytical and systematic approach to troubleshooting and repairing electrical systems, wiring, and component failures in a production environment
Prioritize safe work practices daily and attend safety meetings as required; complete Job Safety Analysis forms for each job site visited
Complete all travel and expense reports in a timely manner
Assist the technical support group with customer service by calling and emailing customers with technical issues; create and close cases in Salesforce using LogMeIn 123 or TeamViewer for onboard access to troubleshoot customer issues
Perform general duties as assigned and assist in other areas as workload requires
Required Skills
Associate’s degree in Electronics Technology (or related field) or 3+ years’ relevant experience
Commitment to travel 75% of the year throughout North America (US, Canada, Mexico); 90% of travel is in the US
Current and valid US Passport and driver’s license with a clean driving record and reliable transportation
Proficiency reading electrical schematics
Ability to use a handheld volt/amp meter
Experience working with and troubleshooting 3-phase and single-phase equipment
Exceptional interpersonal, oral, and written communication skills
Experience with industrial tools/equipment such as mechanical hand tools, power hand tools, etc.
Ability to function in a self‑directed environment
Experience with and basic understanding of pneumatics
Provide professional and courteous customer experience
Preferred Skills
3D Solid Modeling / CAD experience recommended.
Previous work experience with CNC machines preferred.
IP addressing experience
Experience in network troubleshooting
Nimble learning
Self‑development
Action oriented
While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts and vibration, airborne particles, and machine lubricants and chemicals used in cleaning processes. The noise level in the work environment can be moderate to extreme. Ability to work in hot and humid climates while wearing PPE. Ability to work in cold weather while wearing gloves and PPE. Involves dirty work surfaces such as metal residue and dust, grease, oil, and other elements typical to industrial environments. Exposure to hot surfaces and material.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand/walk on cement floors for extended time; use hands to finger, handle, grasp or feel objects, tools, or controls. The employee is frequently required to grip and operate hand tools with a minimum of 50 in/lbs of force. The employee is frequently required to see fine components and possess manual dexterity to properly place and solder these components. The position requires occasional lifting, pushing and pulling objects that weigh up to 75 pounds.
EEO Statement Lincoln Electric promotes equal employment opportunities and will not discriminate, nor tolerate discrimination, against any applicant or employee because of age; race; color; religion; sex; sexual orientation; gender identity; national origin; citizenship status; disability; veteran status; genetic information; or on the basis of pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Job Segment:
Maintenance, CNC, Technician, Welding, Field Service, Manufacturing, Technology
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Location:
Remote - South Carolina, Remote - Florida, Remote - Georgia, Remote - Indiana, Remote - Kentucky, Remote - Michigan, Remote - North Carolina, Remote - Ohio, Remote - Pennsylvania, Remote - Tennessee, Remote - Virginia, Remote - West Virginia Employment Status:
Hourly Full-Time Function:
Customer Experience Pay Grade and Range:
USXX - Grade USXX Hourly 41
Min: 52,895.69 - Mid: 75,565.28 Bonus Plan: OIP Target Bonus: 5.0
Primary Function We are currently seeking a reliable, motivated, and hardworking Field Service Technician with a solid background in mechanical and electrical systems, along with strong troubleshooting skills. This role involves traveling to customer sites to perform equipment commissioning, conduct end‑user training, troubleshoot issues, and ensure optimal performance. When not in the field, the Technician will provide exceptional support via phone and email to assist customers remotely.
Essential Functions
Provide onsite training, commissioning, and repair of CNC equipment and related products with quality workmanship and strong attention to detail
Provide technical support onsite or by phone for new and existing customers
Troubleshoot and define root cause of failure as it relates to software, mechanical, and electrical components
Complete detailed service event logs, including field and quality control reports
Create procedures and documentation for internal training and continuous improvement
Partner with production personnel to ensure quality and continuous improvement efforts as it relates to customer satisfaction
Support sales by providing system application and specification information
Work collaboratively across various business units and products
Willingness to cross‑train and learn new products as needed
Analytical and systematic approach to troubleshooting and repairing electrical systems, wiring, and component failures in a production environment
Prioritize safe work practices daily and attend safety meetings as required; complete Job Safety Analysis forms for each job site visited
Complete all travel and expense reports in a timely manner
Assist the technical support group with customer service by calling and emailing customers with technical issues; create and close cases in Salesforce using LogMeIn 123 or TeamViewer for onboard access to troubleshoot customer issues
Perform general duties as assigned and assist in other areas as workload requires
Required Skills
Associate’s degree in Electronics Technology (or related field) or 3+ years’ relevant experience
Commitment to travel 75% of the year throughout North America (US, Canada, Mexico); 90% of travel is in the US
Current and valid US Passport and driver’s license with a clean driving record and reliable transportation
Proficiency reading electrical schematics
Ability to use a handheld volt/amp meter
Experience working with and troubleshooting 3-phase and single-phase equipment
Exceptional interpersonal, oral, and written communication skills
Experience with industrial tools/equipment such as mechanical hand tools, power hand tools, etc.
Ability to function in a self‑directed environment
Experience with and basic understanding of pneumatics
Provide professional and courteous customer experience
Preferred Skills
3D Solid Modeling / CAD experience recommended.
Previous work experience with CNC machines preferred.
IP addressing experience
Experience in network troubleshooting
Nimble learning
Self‑development
Action oriented
While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts and vibration, airborne particles, and machine lubricants and chemicals used in cleaning processes. The noise level in the work environment can be moderate to extreme. Ability to work in hot and humid climates while wearing PPE. Ability to work in cold weather while wearing gloves and PPE. Involves dirty work surfaces such as metal residue and dust, grease, oil, and other elements typical to industrial environments. Exposure to hot surfaces and material.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand/walk on cement floors for extended time; use hands to finger, handle, grasp or feel objects, tools, or controls. The employee is frequently required to grip and operate hand tools with a minimum of 50 in/lbs of force. The employee is frequently required to see fine components and possess manual dexterity to properly place and solder these components. The position requires occasional lifting, pushing and pulling objects that weigh up to 75 pounds.
EEO Statement Lincoln Electric promotes equal employment opportunities and will not discriminate, nor tolerate discrimination, against any applicant or employee because of age; race; color; religion; sex; sexual orientation; gender identity; national origin; citizenship status; disability; veteran status; genetic information; or on the basis of pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Job Segment:
Maintenance, CNC, Technician, Welding, Field Service, Manufacturing, Technology
#J-18808-Ljbffr