Epworth Children's Home, Inc.
Administration Receptionist
Epworth Children's Home, Inc., Columbia, South Carolina, us, 29228
For more than 126 years, Epworth Children's Home has grown and adapted to the individual needs of children and families by providing a safe and nurturing environment, evidence-based practices, and programs across the continuum of care and across the state of South Carolina.
Summary Operates multi-line telephone system to answer incoming calls; directs callers to appropriate personnel by performing the following duties
Primary Performance Objectives
Retrieve messages from voice mail and forwards to appropriate personnel.
Answer incoming telephone calls, determine purpose of calls, and forward calls to appropriate personnel or department.
Take and deliver messages or transfer calls to voice mail where appropriate personnel are unavailable.
Answer questions about organization and provides callers with address, directions, and other information.
Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
Monitor visitor access and issue passes when required.
Update appointment calendars.
Receive, sort, and route mail; maintain and route publications.
Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
Take payments for services and products.
Order, receive, and maintain office supplies.
Create and print fax cover sheets, memos, correspondence, reports, and other documents.
Perform other clerical duties such as filing, photocopying, collating and providing support to the staff as requested.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small group situations to customers, clients, and other employees.
Reasoning Ability Applies common sense understanding to carry out detailed, but uninvolved, written and/or oral instructions; Deals with problems involving a few concrete variables in standardized situations.
Personal Attributes and Skills
Excellent interpersonal skills
Welcoming demeanor that is non-threatening to children
Demonstrates the ability to learn and to practice teamwork; patient and compassionate
Understands and respects the necessity for confidentiality
Positive and calm presence in all situations
Organized with an attention to detail
Excellent communication skills in written and verbal form
Three to six months related experience and/or training and high school diploma required; or equivalent combination of education and experience.
Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church.
Must be able to pass standard background checks, including drug screen, employment physical, SLED, DSS Central Registry, and Sex Offenders Registry.
Benefits
Rewarding Client Focused work environment
Excellent Medical, Dental, Vision and Prescription Drug Plans
Company paid life insurance
Voluntary benefits such as STD, LTD, Group life
403(b) with company match
Ample vacation and sick leave
Mission/Volunteer leave
Credit Union
Employee Assistance Program
Eligible employer for the Public Service Loan Forgiveness (PSLF) program
Career opportunities throughout the state of SC!
The mission of Epworth Children's Home is to serve children, youth and families through caring, safe, Christian communities, where hurts are healed, hope is nurtured, and faith in God, self, and others is developed.
#J-18808-Ljbffr
Summary Operates multi-line telephone system to answer incoming calls; directs callers to appropriate personnel by performing the following duties
Primary Performance Objectives
Retrieve messages from voice mail and forwards to appropriate personnel.
Answer incoming telephone calls, determine purpose of calls, and forward calls to appropriate personnel or department.
Take and deliver messages or transfer calls to voice mail where appropriate personnel are unavailable.
Answer questions about organization and provides callers with address, directions, and other information.
Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
Monitor visitor access and issue passes when required.
Update appointment calendars.
Receive, sort, and route mail; maintain and route publications.
Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
Take payments for services and products.
Order, receive, and maintain office supplies.
Create and print fax cover sheets, memos, correspondence, reports, and other documents.
Perform other clerical duties such as filing, photocopying, collating and providing support to the staff as requested.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small group situations to customers, clients, and other employees.
Reasoning Ability Applies common sense understanding to carry out detailed, but uninvolved, written and/or oral instructions; Deals with problems involving a few concrete variables in standardized situations.
Personal Attributes and Skills
Excellent interpersonal skills
Welcoming demeanor that is non-threatening to children
Demonstrates the ability to learn and to practice teamwork; patient and compassionate
Understands and respects the necessity for confidentiality
Positive and calm presence in all situations
Organized with an attention to detail
Excellent communication skills in written and verbal form
Three to six months related experience and/or training and high school diploma required; or equivalent combination of education and experience.
Has a belief system and engages in faith practices that are compatible with those of the United Methodist Church.
Must be able to pass standard background checks, including drug screen, employment physical, SLED, DSS Central Registry, and Sex Offenders Registry.
Benefits
Rewarding Client Focused work environment
Excellent Medical, Dental, Vision and Prescription Drug Plans
Company paid life insurance
Voluntary benefits such as STD, LTD, Group life
403(b) with company match
Ample vacation and sick leave
Mission/Volunteer leave
Credit Union
Employee Assistance Program
Eligible employer for the Public Service Loan Forgiveness (PSLF) program
Career opportunities throughout the state of SC!
The mission of Epworth Children's Home is to serve children, youth and families through caring, safe, Christian communities, where hurts are healed, hope is nurtured, and faith in God, self, and others is developed.
#J-18808-Ljbffr