Pacific Advisory Service
Administrative Assistant / Customer Service
Pacific Advisory Service, Itasca, Illinois, United States, 60143
A leading distributor of factory automation components is looking for a Customer Service Associate.
The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism.
Responsibilities
Build a strong foundation during the learning and development phase to support customer and company needs.
Learn and accurately operate the company’s ERP system, understanding its processes and flows.
Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing.
Develop professionalism, including workplace conduct and customer-facing manners.
Handle straightforward cases accurately while gaining an understanding of internal workflows.
Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Great Benefit.
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The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism.
Responsibilities
Build a strong foundation during the learning and development phase to support customer and company needs.
Learn and accurately operate the company’s ERP system, understanding its processes and flows.
Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing.
Develop professionalism, including workplace conduct and customer-facing manners.
Handle straightforward cases accurately while gaining an understanding of internal workflows.
Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Great Benefit.
#J-18808-Ljbffr