Remote Healthcare Customer Success Lead

A leading healthcare company is looking for a Customer Success Manager to lead retention initiatives and manage a team of Customer Success Agents. This role involves driving customer satisfaction through strategic engagement and collaboration. The ideal candidate will have a strong background in healthcare insurance, proven leadership experience, and excellent communication skills. Responsibilities include coaching associates, executing retention campaigns, and leveraging analytical skills to track performance metrics. This position offers competitive pay and benefits in a remote environment. #J-18808-Ljbffr