Humana Inc
A healthcare services organization is seeking a Customer Success Manager in Honolulu, responsible for ensuring customer retention through strategic initiatives and leadership of up to 25 Customer Success Agents. This role involves proactive engagement with customers, coaching associates, and managing retention-focused campaigns. The ideal candidate will have extensive healthcare insurance experience, excellent analytical, interpersonal skills, and the ability to foster a positive team culture. Competitive compensation and comprehensive benefits are offered.
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