End-User IT Support Specialist — Help Desk

A government contracting and consulting firm is seeking a Computer User Support Specialist in Bethesda, MD. The role involves being the first point of contact for end users with technical issues, delivering IT service management support, and ensuring high customer satisfaction. Applicants must hold CompTIA Security+ and A+ certifications, have troubleshooting experience, and communicate effectively. The firm offers a competitive benefits package including medical insurance, retirement plan, and tuition reimbursement. #J-18808-Ljbffr