Apex Systems
Service Technician (Multiple Shifts)
Job#: 2087495
Location: Fort Worth, TX (Zip Code: 76140)
Company: Apex Systems – the Nation’s 2nd largest Technical Staffing and Services Firm
Contract: 6‑month contract with extensions and potential for full‑time conversion.
Schedule & Shifts (Monday – Friday):
Shift 1: 8:00 AM – 4:30 PM
Shift 1: 6:00 AM – 2:30 PM
Shift 2: 2:00 PM – 10:30 PM
Shift 3: 10:30 PM – 6:00 AM
Overtime is mandatory during high‑volume business periods.
Work Environment: Light industrial/warehouse setting.
Job Description The Service Technician will perform configuration, modification, repair, testing, and servicing on IT devices, including hardware, peripherals, and software.
Essential Responsibilities
Configure hardware (desktops, laptops, mobile devices, servers)
Deploy images and customize software following work instructions
Identify and troubleshoot system hardware problems
Perform quality control inspections
Provide management with daily or weekly productivity reports
Manage time, parts, tools, inventory, and personal resources efficiently
Navigate SAP and Excel for order processing
Maintain company assets and property, including spare parts, client‑supplied items, loaners, tools, and test equipment
Escalate issues to Lab Management when warranted
Communicate professionally with associates and clients
Complete documentation for accurate billing within warranty or contract scopes
Optimize lab space usage
Assist teammates with projects as assigned
Operate a pallet jack (required)
For National Repair Center assignments, diagnose and repair hardware/peripherals, minimizing customer downtime
Perform other duties as assigned
Minimum Requirements
Bachelor’s degree (BA/BS) from a four‑year college/university or 2 years of related experience and training; equivalent education and experience acceptable.
Experience with PCs, messaging, and server software applications.
LAN/WAN knowledge and basic scripting ability (plus a plus).
Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software (Ghost, MDT, SCCM).
One year of hardware troubleshooting (laptops, desktops) for tier‑one vendors.
Familiarity with vendor web sites for updates and engineering changes (IBM, Compaq, HP, Toshiba).
A+ certification and at least one vendor hardware certification.
One year of bench and/or on‑site service technical experience.
Knowledge, Skills, and Abilities High level of technical proficiency with IT equipment.
Working knowledge of major desktop OSs (Windows 7/8.x/10, OSX, iOS).
Comfort with assembly, re‑assembly, and troubleshooting of devices.
Excellent multitasking, organization, and time‑management skills.
Ability to keep up with emerging systems and technology and recommend solutions to management.
Accurate data entry into systems, responsive to inquiries/complaints, and familiarity with warehousing and safety procedures (preferred).
Physical Demands
Stand, sit, talk, hear, use hands and fingers, reach, stoop, kneel.
Appropriate vision for close and distance focus during computer work.
Moderate to heavy lifting; travel may be required.
Work Environment
Moderate noise typical of office‑like, computer‑centered environments (phones, printers, light traffic).
Confined areas and extended computer terminal work possible.
About Apex Systems
Training and development: webinars, certifications, and technical training opportunities.
Benefits: Health, dental, vision, 401(k), employee stock purchase program.
Support network: recruiters, contractor care representatives, career coaching, and readiness workshops.
EEO Statement Apex Systems is an equal‑opportunity employer and does not discriminate on the basis of any protected characteristic. We consider qualified applicants with criminal histories in accordance with applicable law.
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Location: Fort Worth, TX (Zip Code: 76140)
Company: Apex Systems – the Nation’s 2nd largest Technical Staffing and Services Firm
Contract: 6‑month contract with extensions and potential for full‑time conversion.
Schedule & Shifts (Monday – Friday):
Shift 1: 8:00 AM – 4:30 PM
Shift 1: 6:00 AM – 2:30 PM
Shift 2: 2:00 PM – 10:30 PM
Shift 3: 10:30 PM – 6:00 AM
Overtime is mandatory during high‑volume business periods.
Work Environment: Light industrial/warehouse setting.
Job Description The Service Technician will perform configuration, modification, repair, testing, and servicing on IT devices, including hardware, peripherals, and software.
Essential Responsibilities
Configure hardware (desktops, laptops, mobile devices, servers)
Deploy images and customize software following work instructions
Identify and troubleshoot system hardware problems
Perform quality control inspections
Provide management with daily or weekly productivity reports
Manage time, parts, tools, inventory, and personal resources efficiently
Navigate SAP and Excel for order processing
Maintain company assets and property, including spare parts, client‑supplied items, loaners, tools, and test equipment
Escalate issues to Lab Management when warranted
Communicate professionally with associates and clients
Complete documentation for accurate billing within warranty or contract scopes
Optimize lab space usage
Assist teammates with projects as assigned
Operate a pallet jack (required)
For National Repair Center assignments, diagnose and repair hardware/peripherals, minimizing customer downtime
Perform other duties as assigned
Minimum Requirements
Bachelor’s degree (BA/BS) from a four‑year college/university or 2 years of related experience and training; equivalent education and experience acceptable.
Experience with PCs, messaging, and server software applications.
LAN/WAN knowledge and basic scripting ability (plus a plus).
Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software (Ghost, MDT, SCCM).
One year of hardware troubleshooting (laptops, desktops) for tier‑one vendors.
Familiarity with vendor web sites for updates and engineering changes (IBM, Compaq, HP, Toshiba).
A+ certification and at least one vendor hardware certification.
One year of bench and/or on‑site service technical experience.
Knowledge, Skills, and Abilities High level of technical proficiency with IT equipment.
Working knowledge of major desktop OSs (Windows 7/8.x/10, OSX, iOS).
Comfort with assembly, re‑assembly, and troubleshooting of devices.
Excellent multitasking, organization, and time‑management skills.
Ability to keep up with emerging systems and technology and recommend solutions to management.
Accurate data entry into systems, responsive to inquiries/complaints, and familiarity with warehousing and safety procedures (preferred).
Physical Demands
Stand, sit, talk, hear, use hands and fingers, reach, stoop, kneel.
Appropriate vision for close and distance focus during computer work.
Moderate to heavy lifting; travel may be required.
Work Environment
Moderate noise typical of office‑like, computer‑centered environments (phones, printers, light traffic).
Confined areas and extended computer terminal work possible.
About Apex Systems
Training and development: webinars, certifications, and technical training opportunities.
Benefits: Health, dental, vision, 401(k), employee stock purchase program.
Support network: recruiters, contractor care representatives, career coaching, and readiness workshops.
EEO Statement Apex Systems is an equal‑opportunity employer and does not discriminate on the basis of any protected characteristic. We consider qualified applicants with criminal histories in accordance with applicable law.
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